Philips 15/20HF5234, 20HF5335D,26HF5335D, 32HF5335D manual Troubleshooting

Page 62

34 Troubleshooting

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom

Possible solutions

 

 

No display on screen

• Check whether power cord is properly connected into the

 

mains socket and to your TV. If there is still no power,

 

disconnect plug. Wait for 60 seconds and re-insert plug.

 

Switch on TV again.

 

• Press the

key on the remote control.

 

 

Poor reception

• Check antenna connection to the TV and to the wall antenna

(snowy noise)

socket.

 

 

• Try manually adjusting your picture (see page 30).

 

• Have you chosen the right TV system? (see to page 30).

 

• Press the

key to check the signal strength.

 

 

No picture

• Verify if the supplied cables are connected properly (The

 

aerial cable to the TV, the other aerial to your recorder, the

 

power cables,....).

 

• Verify if you have selected the correct source.

 

• Verify if the child lock has been switched off.

No sound on

• Check whether the correct TV system is selected (see page 30).

certain channels

 

 

 

 

No sound

• Verify if the volume is not at the minimum.

 

• Check that the mute ( ) mode is not on. If mute mode

 

is on, press the

key to deactivate mute mode.

•Verify the connections between the optional equipment and the TV.

Sound interference

• Try switching off any electrical appliances to prevent

 

interference, for example, hairdryer, vacuum cleaner.

 

 

 

Unable to understand

• Press the

key to exit menu from screen.

the selected language

 

 

 

on screen to operate

• Press the

key again to display menu.

set in digital mode

• Press the

key to select the second item on the menu and

 

the

key to enter into the next menu level.

 

• Press the

key again and use the key to select the fifth

 

menu item.

 

 

• Press the

key to enter into the next menu level.

 

• Press the Î ï keys to select correct language.

 

• Press the

key to confirm selection.

 

• Press the

key to exit menu.

 

 

 

TV not responding

• Move

closer to the receiver at the front of the TV.

to remote control

• Check the placement of the batteries.

 

• Try changing the batteries.

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Contents Hospitality Television 20/26/32HF5335D 15/20HF5234 Installation of your Philips Hotel TV Switch on Settings Standby Last Status Cloning of settings Installation Procedure consists of three simple steps Problems and Solutions Disposal of your old product Page Germany 0180 5 356 Country Number Tariff Austria 0820Belgium 070 222 Luxemburg 40 6661 Local Netherlands 0900Product information Standby Power Consumption for this set is less than 1 WRecycling Disposal of your old productTable of contents Connecting other equipment Features 26.1Using the TV in HD High Definition mode Troubleshooting GlossaryImportant information Stationary images on the TV screen Reduce contrast and brightness when viewingIntroduction TipMode. Use the P + / or to keys to select channels What is digital TV?Digital or Analogue channels? Lead during lightning storms SafetyGeneral Care of the screenSide controls Program / + to select programmes Rear connectorsSide connectors CI Common Interface slot toGetting started Switching on the TVUsing the Remote Control Connect the mainsAnalogue or Digital mode Sound modeSubtitles mode Options See Cancel13 OK Volume + VOLDigital menu MuteSetup Favourites List NameLocation Setup Preferences LanguageAccess restrictions Information System softwareSetup Installation Service lists Service setup Test receptionInstallation Factory default settingsBanner description Symbols descriptionUnderstanding the information on the banner View new TV channels or Listen to new Radio stations Service listsRearrange services Reinstall all services Service setupAdd new services Select Reinstall all services ï and press Æ keySelect Manual install services ï and press Æ key Press the key to start the installationManual install services Use the Æ key to enter the Frequency Use the ï key to select Installation and press the Æ keyTest reception Preferences Language default settingsLocation settings Select Language or Location ï and press Æ keyAccess restrictions Setting up your favourite list Select TV channels use the Î ï keysInformation Off Air Downloading of new softwareTo temporarily change the language Confirm with key Using the Options menuSubtitle language use the Î ï keys Press the white key to exit the menuPreset/Servcie Now Next TV GuideOccurrence select Once, Daily or Subtitle language make yourSubtitles for hearing impaired Not applicable for this model Digital teletext Mheg Available in U.K. onlyModule Switch off the TV CommonInserting the CAM Module slotEnter into Digital mode to do so refer to Preferenceson ATS Automatic Tuning System featureACI Automatic Channel Installation feature Press the ï key to select Auto StoreProgram No SystemSearch Fine TunePress the ï key to select Sort Key to enter sort mode Programme SortNaming of Channel Selecting your Favourite Programmes Select Off option to deactivate the feature FeaturesTimer Change Code Parental LockLock Program Clear AllChild Lock Active ControlDescription of the Sound settings Picture and Sound settingsDescription of the Picture settings Smart Picture and Sound Definition of Picture SettingsDefinition of Sound Settings NaturalMovie Expand Screen FormatsSubtitle Zoom Super WideTeletext Picture/Teletext Hidden informationEnlarge a Favourite pagesUsing the TV as a PC Monitor Sound menu Connecting the HD equipmentControl TV settings while in HD mode 480i Supported formats HD formatSD format Connecting other equipment Overview of connectionsWith the aerial cable only Connect VCR or DVD recorder With a eurocableAs shown Connect the eurocable Connect Decoder and VCRConnect the aerial cables 1 , 2 and 3 as shown With Component Video connectorsConnect 2 VCRs or VCR and DVD recorder With eurocables With the aerial cables onlyAudio L and R jacks and to the L/R Audio jack of EXT4Connect a PC PC equipped with a DVI connectorSupported PC resolutions VGA connection is not supportedConnect a Camera, Camcorder Connect a Headphone Game console Troubleshooting One or a few tiny spots on Symptom Possible solutions No digital channelsPicture in HD mode Screen that do notGlossary Hdmi High-Definition Multimedia InterfacePage Hospitality Television 20/26/32HF5335D 15/20HF5234 Installation of your Philips Hotel TV Switch on Settings Standby Last Status Low Battery Check Installation Procedure consists of three simple steps Problems and Solutions Disposal of your old product
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