Philips BDL4680VL user manual Troubleshooting

Page 42

 

 

 

 

 

BDL4680VL

9.2.

Troubleshooting

 

 

 

 

 

 

 

Symptom

Possible Cause

Remedy

 

 

 

 

 

No picture is displayed

1.

The power cord is disconnected.

1.

Plug in the power cord.

 

 

2.

The main power switch on the back of the

2.

Make sure the power switch is switched on.

 

 

 

display is not switched on.

3.

Connect a signal connection to the display.

 

 

3.

The selected input has no connection.

 

 

 

 

4.

The display is in standby mode.

 

 

 

 

 

Interference displayed on the display or audible

Caused by surrounding electrical appliances or

Move the display to another location to see is the

noise is heard

fluorescent lights.

interference is reduced.

 

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached firmly

 

 

 

 

to the back of the display.

 

 

 

 

 

Picture is distorted with abnormal patterns

1.

The signal cable is not connected properly.

1.

Make sure that the signal cable is attached

 

 

2.

The input signal is beyond the capabilities of

 

firmly.

 

 

 

the display.

2.

Check the video signal source to see if it

 

 

 

 

 

is beyond the range of the display. Please

 

 

 

 

 

verify its specifications with this display’s

 

 

 

 

 

specification section.

 

 

 

 

Display image doesn’t fill up the full size of the

1.

The zoom mode is not set correctly.

Use the Zoom mode or Custom zoom function

screen

 

2.

Scan Mode may be set incorrectly to

in the Screen menu to fine tune display geometry

 

 

 

underscan.

and time frequency parameter.

 

 

3.

If the image exceeds the screen size, Scan

 

 

 

 

 

Mode may need to be set to Underscan.

 

 

 

 

 

Can hear sound, but no picture

Improperly connected source signal cable.

Make sure that both video inputs and sound

 

 

 

 

inputs are correctly connected.

 

 

 

 

 

Can see picture but no sound is heard

1.

Improperly connected source signal cable.

1.

Make sure that both video inputs and sound

 

 

2.

Volume is turned all the way down.

 

inputs are correctly connected.

 

 

3.

{Mute} is turned on.

2.

Press [ ] or [ ] button to hear sound.

 

 

4.

No external speaker connected.

3.

Switch MUTE off by using the [ ] button.

 

 

 

 

4.

Connect external speakers and adjust the

 

 

 

 

 

volume to a suitable level.

 

 

 

Some picture elements do not light up

Some pixels of the display may not turn on.

This display is manufactured using an extremely

 

 

 

 

high level of precision technology: however,

 

 

 

 

sometimes some pixels of the display may not

 

 

 

 

display.This is not a malfunction.

 

 

 

After-Images can still be seen on the display

A still picture is displayed for an over extended

Do not allow a still image to be displayed for

after the display is powered off. (Examples

period of time

an extended period of time as this can cause a

of still pictures include logos, video games,

 

 

permanent after-image to remain on the display.

computer images, and images displayed in 4:3

 

 

 

 

normal mode)

 

 

 

 

 

 

 

 

 

 

33

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Contents BDL4680VL Maintenance Safety InstructionsSafety precautions and maintenance ServiceCE Declaration of Conformity Federal Communications Commission FCC Notice U.S. OnlyPolish Center for Testing and Certification Notice How to connect a plug Electric, Magnetic and Electromagnetic Fields EMFInformation for U.K. only 中国电子信息产品污染控制标识要求 中国RoHS法规标示要求 产品中有毒有害物质或元素 的名称及含量 China RoHSWaste Electrical and Electronic Equipment-WEEE North Europe Nordic Countries InformationEnd-of-Life Disposal For customers in Canada and U.S.ARestriction on Hazardous Substances statement India Waste Declaration for IndiaTable Of Contents Installation Notes Unpacking and InstallationPackage Contents UnpackingInstalling and Removing Table Stands optional To install table standsTo remove table stands Mounting on a Wall Vesa GridVentilation Requirements for enclosure locating Mounting in Portrait Position How to use the logo guider for portrait positionHow to remove the logo Remove the guiderInstalling Edge Alignment Kit Operating Instructions of Edge Alignment KitLonger edge face to the outer side of display Parts and Functions Control PanelInput/Output Terminals Remote Control General functionsInserting the batteries in the remote control Handling the remote controlOperating range of the remote control Using Component video input Connecting External EquipmentConnecting External Equipment DVD/VCR/VCD Using Video Source inputUsing VGA input Connecting a PCUsing Hdmi video input Using DVI inputUsing DisplayPort input Connecting Audio EquipmentUsing Hdmi input Connecting external speakersDisplay control connection Connecting Multiple Displays in a Daisy-chain ConfigurationConnecting an external audio device Digital video connectionIR connection Analog video connectionWire-connecting to Network To setup the networkIR Pass-through Connection Operation How to use DLNA-DMR from PC Play files from displayPlaying music files Play multimedia files from USB devicePlay options Play filesHow to use Opera browser HTML5 Playing movie filesPlaying photo files BDL4680VL Quick picture and sound Change your settingsSettings PictureSound TilingGeneral settings There are 7 schedule can be set. Go to Status and choose On Set On timeSet Off time Go to Repeat modes and chooseSleep timer Smart powerSwitch on state Auto adjustNetwork Settings USB device compatibility USB Video Subtitle Formats for language subtitles, etcUSB Multimedia Formats Sdtv Resolution Input ModeVGA Resolution Hdtv ResolutionPixels and Sub-Pixels Dot definition = What is a defective Dot?Pixel Defect Policy Types of Pixel Defects + Dot DefinitionPixel Defect Tolerances Dark Dot DefectsProximity of Pixel Defects MuraFront Panel Cleaning Instructions Cleaning and TroubleshootingCleaning Cabinet Cleaning InstructionsTroubleshooting Display Technical SpecificationsSpecifications In/Out TerminalsGeneral Environmental ConditionInternal Speaker