Cannot use the wireless, Connection, Network

		51

	Symptom	Remedy

	Cannot use the wireless	•• Check if the Wireless LAN Access Point (AP) (e.g. wireless router) is oriented properly or not placed too close between them.
	connection.	•• Once you have activated the wireless connection please wait 30 seconds for the connection to be established after Turning On the
		unit, before trying to access network features such as Net TV.
	Cannot use Netflix feature.	•• Netflix is available only in the United States and Canada.
		•• Check if the network connection is properly made.
		•• Visit http://www.netflix.com/HowItWorks on your PC and become a Netflix member.

	Cannot add movies or TV	•• Visit www.netflix.com on your PC.
	episodes to the Instant Queue.
	Even though the speed of the	•• The picture quality does not change during playback. It differs depending on the speed of Internet connection at the time of loading.
	Internet connection improves
	during playback, the picture
	quality of Netflix streaming
	movie does not improve.
	Cannot use VUDU feature.	•• VUDU is available only in the United States.
		•• Check if the network connection is properly made.
	Cannot rent or buy movies / TV	•• You need to activate the VUDU account. For detailed information, please visit the service providers website at
	episodes on VUDU.	http://www.vudu.com/product_overview.html
		•• Log into your account at http://my.vudu.com and check your payment information.
	The picture quality of streaming	•• Check the speed of your Internet connection.You need speeds of at least 8 Mbps to this player for high quality uninterrupted
	movie (Netflix, Film Fresh or	playback.
	VUDU) is poor.
	Streaming movie (Netflix,	•• Contact your Internet service provider to troubleshoot your Internet connection for speed and line quality. Consistent line quality
	Film Fresh or VUDU) often stops	and speed are very important for Internet video playback.
	or starts buffering during playback.
	Cannot connect to the network	•• Check the content of your Internet service contract to see if your Internet Service Provider prevents multiple terminals connecting
	while my PC is connected to the	at the same time.
	network.
	Cannot use Easy connect (WPS)	•• Connect the unit to the Access Point using Scan or Manual entry mode. If the Access Point’s security mode is set to WEP *, change
	to connect to the Access Point.	the setting to WPA or WPA2 (recommended), then try Easy connect (WPS) again. (For Access Point configuration, please consult
		its user manual or manufacturer.)
		* WEP is not recommended to be used due to its Major security flaws. Change the Security protocol on the wireless router to
		WPA or WPA2 (recommended) mode.
	Folder or files stored on DLNA	•• Check the setting on your home media server. (Refer to the user manual of the home media server.)
	home media server are not	•• Check the network connection and settings.
	displayed in the file list or cannot
	be played back.
	Cannot use Film Fresh feature.	•• Film Fresh is available only in the United States.
		•• Check if the network connection is properly made.
		•• Visit http://filmfresh.roxionow.com/ (Film Fresh) on your PC and create an account.
	Cannot use Pandora feature.	•• Check if the network connection is properly made.
		•• Pandora is available only in the United States.
		•• You must create a Pandora account and activate this unit. Activating Pandora ➠ p. 22
	The audio of Internet radio	•• vTuner server, station or the Internet connection is busy.The bit rate of the station is high.
	station interrupted.
	Cannot play back Internet radio.	•• Check if the network connection is properly made.
		•• Check the firewall setting of the modem or router.
		•• For some stations, playback is not available on this unit.
	The quality of the Internet radio	•• The bit rate of the station is low.
	audio is poor or noise occurs
	during playback of Internet station.
	Cannot get into the	•• Make sure if the network connection is connected properly.
	PC's screen even the	•• Check if your PC runs Philips Wireless MediaConnect.
	Philips Wireless MediaConnect is	•• Make sure your TV and PC are connected on the same network.
	launched.
	launched.
	I have a 1.8GHz CPU but	•• For smooth operation of your PC while Philips Wireless MediaConnect is running you need a mainstream dual core processor from
	MediaConnect does not work	Intel® or AMD.
	on my PC.	Intel® : Core™2 Duo or Core™ i3/5/7 @ 1.8GHz or higher.
		AMD : Athlon™ II X2,Turion™ II Dual-Core or Phenom™ X2 @ 2GHz or higher.

Note

••The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.

••Some functions are not available in specific modes, but this is not a malfunction. Read the description in this User Manual for more details on correct operations.

English

Symptom

Cannot use the wireless

connection.

Even though the speed of the

episodes on VUDU.

and speed are very important for Internet video playback.

at the same time.

network.

to connect to the Access Point.

WPA or WPA2 (recommended) mode.

be played back.

•• Film Fresh is available only in the United States.

•• Check the firewall setting of the modem or router.

•• For some stations, playback is not available on this unit.

•• The bit rate of the station is low.

audio is poor or noise occurs

•• Make sure your TV and PC are connected on the same network.

launched.

I have a 1.8GHz CPU but