Philips 42-50-63PF9631D/37 warranty Before calling service

	Before calling service	EN
Symptoms	Items to Check and Actions to follow
“Ghost” or	• This may be caused by obstruction to the antenna due to high rise buildings
double images	or hills.
	Using a highly directional antenna may improve the picture.
No power	• Check that the TV’s AC power cord is plugged into the mains socket.
	• Unplug the television, wait for 60 seconds.
	Then re-insert plug into the mains socket and turn on the television again.
No picture	• Check antenna connections at the bottom of the TV to see if they are
	properly connected to the TV.
	• Possible broadcast station trouble.Try another channel.
	• Adjust the contrast and brightness settings.Try another auto picture setting.
	• Check the Closed Captions control. Some TEXT modes could block the
	screen.
	• Check if you selected the correct AV source.
No picture and	• Your TV has a protective mode in case there is too much heat build-up.
power switched on	Check the clearance around the vents of the device to be certain there are
	no blocking walls or cabinets which would limit the air flow.
Picture position	When displaying a High Definition signal from the YPbPr inputs or HDMI
adjustment	input, if necessary, you can adjust the picture position to the center of the
	screen with the cursor left/right or up/down buttons on the remote
	control.This may be needed due to slight differences in output signals from
	different brands and types of HD sources boxes.
	Note: Most High Definition receiver boxes also have picture-positioning controls in
	their menu systems. If the TV cursor controls run out of range before the picture is
	correctly positioned, the receiver box controls will need to be adjusted.
No photo, music	• Check if the source complies with a supported code.
or video play or in
poor quality only
No sound	• Increase the VOLUME.
	• Check that the TV is not muted, press the mute button on the remote
	control.
	• When no signal is detected, the TV automatically switches off the sound.
	This is proper operation and does not indicate a malfunction.
Good sound but	• Adjust the contrast, color, tint and brightness setting.
poor color or	Try another auto picture setting.
no picture
Snowish picture	• Check the antenna connection.
and noise
Television not	• Check whether the batteries are working. Replace if necessary.
responding to	• Clean the remote control sensor lens on the monitor.
remote control	• Operating range between TV and the remote control should not be > 240”.
	• You can still use the buttons at the right side of your TV.
	• Check if the remote control is in the correct mode.
Control of	• The infrared signals of the screen may influence the reception sensibility of
accessory devices	other peripherals
	Solution: replace the batteries of the remote control of other devices.
	E.g. keep away a wireless headphone from within a radius of 50”.

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