Philips 64PP9751 PTV Displays Wrong Channel or No Channels Above, Tips if Something Isnt Working

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TIPS IF SOMETHING ISN'T WORKING

Please make these simple checks before calling for

service. These tips can save you time and money since charges for PTV installation and adjustment of customer controls are not covered under your warranty.

No Power

No Picture

No Sound

Remote Does Not Work

PTV Displays Wrong

Channel or No

Channels Above 13

CAUTION: A video source (such as a video game, Compact Disc Interactive - CDI, or TV information channel) which shows a constant non-moving pattern on the TV screen, can cause picture tube damage. When your TV is continuously used with such a source the pattern of the non-moving portion of the game (CDI, etc.) could leave an image permanently on the picture tube. When not in use, turn the video source OFF. Regularly alternate the use of such video sources with normal TV viewing.

Check the PTV power cord. Unplug the PTV, wait 1 minute, then reinsert plug into outlet and push POWER button again.

Check to be sure outlet is not on a wall switch.

Check antenna connections on the rear of the PTV. Are they properly secured to the antenna plug on the PTV?

Check the CABLE TUNING control for correct position.

Check Picture Source (A/V Button) for correct position ANT A or B; AUX 1/2/3 VIDEO; AUX 1/2 Y PB PR; etc. position without a signal source will result in a blank screen.

Check the CLOSED CAPTIONS control. Some TEXT modes could block the screen.

Check the VOLUME and MUTE buttons on the TV and remote.

Check the TV SPEAKER NORMAL/OFF sound control for the correct position.

If attempting auxiliary equipment hook-ups, check audio jack connections and that the auxiliary equipment is on and in the proper operating modes.

Check AMP Switch on rear of TV. Place in INT(ernal) position for normal TV sound. EXT(ernal) for optional Dolby ProLogic Surround Sound connections using the PTV’s speakers as Center channel.

Check Device Selection button (Pronto remote touchscreen) for correct selected category product. HDR PTV for Widescreen PTV use and operation. Refer to the separate Pronto Remote Control Owner’s Manual for complete details.

Check batteries. Replace with AA Heavy Duty (Zinc Chloride) or Alkaline batteries if necessary. Note the correct battery placement within the battery compartment.

Clean the remote and the remote sensor window on the PTV.

Repeat channel selection.

Add desired channel numbers (ADD/DELETE CHANNELS control) into TV memory.

Check CABLE TUNING control for correct position.

This TV is equipped with protective circuitry that shuts the TV off in case of moderate power surges. Should this occur turn the TV back on by pressing the POWER button once or twice, or unplug and then replug the power cord at the AC outlet.

This feature is NOT designed to prevent damage due to high power surges such as those caused by lightning, which is not covered by your warranty.

Cleaning and Care

To avoid possible shock hazard be sure the TV is unplugged from the electrical outlet before cleaning.

When cleaning the TV screen take care not to scratch or damage the screen surface (avoid wearing jewelry or using anything abrasive- do not use household cleaners). Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

Specially designed screen cleaning kits are also available which contain anti-static cleaners and cloths designed to get into the ridges of the TV screen. If interested, ask your dealer about an optional Projection TV Screen Cleaning Kit or call our toll-free Accessory Parts ordering number 1-800-851-8885.

Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool clear water and a mild soap or detergent. Use a clean dry cloth to dry the wiped surfaces.

Occasionally vacuum the ventilation holes or slots in the cabinet back.

Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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Contents 64 PP9751 Warranty Verification Safety Instructions Read before operating equipment Table of Contents Features Standard TV broadcast VHF/UHF or Cable TVSHARPNESS, TINT, Picture Picture Menu Control AdjustmentsCOLOR, Brightness Picture Menu Controls Select Clearview controlWith the Picture Menu 2 RED/BLUE ConvergenceSelect Convergence control Correction control Flesh CorrectionSelect Flesh Press the Menu buttonsSelect Analog Format control Feature Menu Control AdjustmentsAnalog Format Feature Menu Controls Closed CaptionCable TV connected to the TV. Channels 1-125 available Cable TuningSelect Cable Channel Tuning control Channel buttons Channel Memory AUTO-PROGRAMMINGSelect Channel Memory Press the Channel + ADD/DELETE ChannelsSelect Channel Memory Press the Menu button toPress the remotes number SET ClockSelect SET Clock control Press the Sleep button Sleep TimerPress the Sleep button on Press the Status or Exit buttonPress the Menu Menu or ok buttons to Channel DisplaySelect Channel Display Press the Exit button to clearReminder control Half Hour ReminderSelect Half Hour Highlight and select Every Half Hour itemSetup Code Number Parental ControlParental Control Channel Blocking Select the Block Channels controlPress the outer Menu Content AdvisorySelect the Content Enter the correct ParentalContent Advisory Movie Ratings Select the Movie Ratings Menu optionContent Advisory Parental Guidelines Select the Parental Guidelines Menu optionSelect the Blocking Options Menu control Content Advisory Blocking OptionsReview Settings Select the ReviewMenu or ok buttons to With the Features MenuChannel Labels Display control LanguageSelect the Language Select BASS, or TREBLE, or Sound Menu Control AdjustmentsBASS, TREBLE, Balance Press the Menu LeftSelect Stereo sound control Sound Menu ControlsStereo Second Audio ProgramIncredible Surround Display VolumeSelect Display Volume control Select the Incredible Surround controlFrom the TV Outputs TV SpeakersConnect the Right and Left Variable Audio OUT jacks Place the speakers so Surround SoundConnect both external Connect the Right and LeftOptional Surround Sound Connections Speakers OUTConnect the Video OUT jack from the DVD to the AUX Using the AUDIO/VIDEO Input JacksAUX 1 Video Inputs Connect the Audio OUT jacks Right and Left fromAUX 3 Video Inputs Input JacksSelect the AUX 1 S-VIDEO Picture Source control AUX 1 S-VIDEO InputsConnect the Audio OUT Connect the Audio OUT Component Video InputsConnect the Component Y PB Select the AUX 1 Y PB PRConnect the Video OUT jack Using the AUDIO/VIDEO Output JacksAUDIO/VIDEO Outputs Monitor Features Menu Controls VGA/RGB/HDCOMPONENTMonitor Menu Controls Press the Auto button on Remote Control OperationAuto Picture Press the Exit button onScreen, press the Menu Press the Menu buttonsChange Label Are you tired of the sound of commercials following you Press the Exit button to clear the screen when completedAuto Sound With the Auto Menu on screen, move the RED highlight with Press Exit button on the remote control to clear the screenPress the Auto button on the Pronto remote touchscreen 1 Press the Menu thenHOW to USE the PICTURE-IN-PICTURE PIP Feature Press the PIP Source button on Place the PTVs PIP SourceSelect control to ANT B 5 to select ANT BPress the Swap button to swap Using PIP with the Remote ControlPress the PIP ON/OFF button to show the PIP picture Press Freeze to holdSelect PIP Source control Selecting the Picture Source for PIPPIP Source AUX 1 or 2 Video for aPIP Color / PIP Tint Adjusting Picture -IN -PICTURE Color and TintTo the color settings for PIP when It is shown on the TV screenFirst use an optional signal More PIP ConnectionsPTV Displays Wrong Channel or No Channels Above Tips if Something Isnt WorkingGlossary to Television Terms Multichannel Television Sound MTS *Index Philips Consumer Electronics Company Texas Limited Warranty