Philips 55PP9502, 60PP9502 manual You are not able to get sound

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General Information:Troubleshooting

TROUBLESHOOTING

Difficulties and Possible Solutions (*Q refers to the Quick Use and Setup Guide that came with your TV.)

The picture has no color or colors are not correct

•Check to ensure that you have made connections correctly. See pages *Q-1,*Q-2,6–9, and 12–16.

•If you have connected digital equipment to the HD inputs, check/change the color-space setting on the equipment or TV. See page 61.

•If the picture has red or blue fringes, you may need to adjust the convergence. See page *Q-7 or pages 33–34.

You are not able to get sound

•Check the Volume buttons on the remote control or on the TV. See pages *Q-2 (TV buttons) and *Q-3 (remote-control buttons).

•Check the Mute button on the remote. See page *Q-3 for the location of the Mute button.

•Check the Audio Out and Speaker controls. See page 10.

•If you have connected auxiliary sound equipment, check to ensure that you have made the audio connections correctly. See pages 6–17.(If you have connected an external audio hi-fi system or amplifier, see pages 10 and 11 to ensure that you have made the connections and set the AUDIO OUT control correctly.)

TV displays wrong channel or no channels above 13

•Try selecting the channel again.

•Add the desired channel numbers into the TV using the Channel Edit control. See page *Q-5.

•Check to ensure that the Tuner Mode is properly set and run Auto Program. See pages *Q-4 and *Q-5.

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Contents Hdtv Monitor Warranty Verification Important Safety Instructions Contents Features High-definition component and digital visual interface DVIPanel Overview Standard Inputs and Outputs WhatYou Can Connect to Standard Panel JacksPanel Overview HIGH-DEFINITION Inputs WhatYou Can Connect to High-definition Input JacksConnecting a VCR Rear of TVConnecting a VCR and Cable BOX ANTConnecting and Using AN Audio HI-FI System with Your TV See the section below on using the Audio OUT controlMaking Optional SURROUND-SOUND Connections Connecting a Standard DVD Player Rear of DVD PlayerConnecting AN S-VIDEO Device CH3CH4Connecting a DVD Player with PROGRESSIVE-SCAN Capability AV4Connect S-VIDEO and audio cables. Note This example uses Connecting AN HD Receiver to the HD INPUT-AV 4 JacksConnect coaxial cables Connecting a Camcorder AV3Connecting and Using Headphones with Your TV Programming the TV Remote to Work with Accessory Devices VCRUsing the CODE-ENTRY Method to Program Your TV Remote Please read through all the steps before beginningUsing the Search Method to Program Your TV Remote DIRECT-ENTRY Codes for A/V Accessory Devices VCRTelevision Using the TV Remote with Accessory Devices CH & TV/VCRUsing the AV and Source Select Buttons Source you want to watchUsing Autosound AutoSound OptionsUsing Autopicture Color PictureUsing Autosurf Surf List EmptyUsing Program List and Alternate Channel Program List CVIUsing Sleep Timer ControlAdjusting the Picture Controls Picture-adjustment OptionsSetting the EYE Fidelity Control Press the STATUS/EXIT button to turn the menu offSetting the Dynamic Contrast Control Picture Sharpness TintAdjusting the Manual Converge Controls Converge RED/BLUE Converge REDAdjusting the Manual Converge Controls Multipoint RED/BLUE SwapAdjusting the TREBLE, BASS, and Balance Controls Using the AVL Audio Volume Leveler Control Selecting a Surround-sound Option Using Remote Control Selecting the SURROUND-SOUND ModesSelecting the STEREO/MONO Sound Mode Selecting SAP Using Remote Control Selecting the SAP Second Audio Program FeatureSelecting SAP Using TV Buttons Using the Bass Boost Control SpeakersSetting the Clock FeaturesDisplaying the Time Setting the TIMER’S Start Time and Stop Time TimeSelecting the TIMER’S Channel Press the Cursor Ring Right to enter the Features submenuSetting the TIMER’S Activate Control Understanding Autolock TermsPG-13 Parents Strongly TV TV-Y7 Directed to OlderSetting UP the Autolock Access Code FeaturesUsing Autolock to Block Channels PIP Install Closed CAPUsing Autolock to Block by Movie Rating Press the MENU/SELECTUsing Autolock to Block by TV Rating Turning the Autolock Blocking Control on or OFF Control does not affect channel blocks seeUsing Autolock to Block Unrated Broadcasts Using Autolock to Block Broadcasts That have no Rating Reviewing Your Current Autolock Settings Press the STATUS/EXIT button onUsing the Closed Captioning Control MuteUsing the PICTURE-FORMAT Control Selecting a Picture Format Using the Remote ControlSelecting a picture Format Using the TV Buttons Using Active Control Turning Active Control on or Off Using the TV ButtonsHD INPUT-AV Specifications Model Setting Color Space for HD INPUT-AVCare and Cleaning Video-game images and scoreboardsTroubleshooting TV has no powerYou are not able to get sound Glossary of Television Terms Index Factory Service Locations Washington/Baltimore call PhiladelphiaHouston Page Page Page Limited Warranty Projection Television