Philips DCR5012 manual My remote control no longer works

Page 48
11. My remote control no longer works.

11. My remote control no longer works.

If the remote control no longer works properly, this probably means the batteries need replacing. In order to function correctly, the remote control requires direct contact with the Digital Cable Receiver, without any obstacles between them. If it still doesn’t work, contact the Philips Consumer Care Centre at 0900 84 07 (€ 0.10 per minute).

12.The UPC Digital TV sound is quieter than the sound of the analog channels from the standard Radio/TV package. How can I increase the volume?

You can increase or decrease the volume of UPC Digital TV by selecting the TV settings option from the Settings menu.

13.The volume keys on the remote control do not work. I cannot change the volume for any programmes.What must I do?

To increase or decrease the volume for UPC Digital TV programmes with the remote control, the remote control must first be set up for use with your television. If you do not set up the remote control, you will only be able to increase or decrease the volume with the remote control for your television.The Setting up the remote control chapter describes how to set up the remote control for use with other devices.

14.The television picture is pixelated or the “Signaalverlies” screen appears. Symptoms of interference or signal loss on the cable network (which can be due to a number of reasons) include pixelation (visible blocks) of the picture from the Digital Cable Receiver.The signal received by the Digital Cable Receiver is too weak. If the pixelated effect continues or the message “Signaal verlies: Er schijnt geen signaal te zijn” appears, it is important that you first check the coaxial cable between the wall socket and the Digital Cable Receiver. It is imperative for the quality of the digital TV signal that the

supplied cables or other cables compliant with the C12 standard are used (C12 is short for Coax12 - this cable meets the attenuation (loss) and irradiation requirements). If you are using your own distributors or amplifiers, disconnect them first and connect the Digital Cable Receiver directly to the wall socket. Use the RF Out output on the Digital Cable Receiver if you want to feed the analog television signal to several televisions in your home. If the picture remains pixelated after the cables have been checked or the “Signaal verlies: Er schijnt geen signaal te zijn” does not disappear, please contact the Philips Consumer Care Centre at 0900 84 07 (€ 0.10 per minute).

15.The Digital Cable Receiver has crashed and I cannot do anything anymore. Unfortunately, the Digital Cable Receiver sometimes crashes and can no longer be operated by the remote control or the buttons on the front panel of the Digital Cable Receiver. One possible reason for the Digital Cable Receiver crashing is that the device is currently receiving new information. In this case, the message Software Download in Progress will appear on screen.The message will disappear from your screen as soon as the Digital Cable Receiver has finished receiving the information.You can now resume using the UPC Digital TV services. If the Digital Cable Receiver does not respond and/or the Software Download in Progress message does not appear, it may help to briefly disconnect the mains power to the Digital Cable Receiver.

If the Digital Cable Receiver still does not work after this, please contact the Philips Consumer Care Centre at 0900 84 07 (€ 0.10 per minute).

16.I have connected the Digital Cable Receiver and a screen now prompts me to enter a location code.What should I do? You must enter the location code for the town/ city in which you live.

The location code can be found in the Additional information chapter.

E N G L I S H

Frequently asked questions

108

Image 48
Contents Digitale Kabelontvanger Digital Cable ReceiverTable of contents Guarantee and serviceTechnical data 4 Using your Digital Cable Receiver2 Important DangerDanger WarningsRefer also to the cautions throughout this manual 3Your Digital Cable Receiver 3.1What’s in the box? 3.2What you also needRemote control unit 3.3OverviewMain unit Main unit backside3.5How to read this manual Danger 4.1Prepare Prepare the remote control4 Getting started 3.4 Main menu overview4.3Install Check the smart card4.2Connect Danger HDMI connectionPress OK.The UPC Digital TV status screen appears 5Using your Digital Cable Receiver Search failure5.2Changing channels ZappingSelecting the channel number 5.4Zapping with the Programme Information BarYou now have the following options 5.5Additional programme information 5.6Favourite channelsZapping with favourites Press and to select Soundtrack or Subtitles6Use more of your Digital Cable Receiver 6.1Digital Cable Receiver full overviewMain unit Main unit backside6.2Remote control full overview Interactive Services for playing games 6.3.2Using the menus6.3Main menu full overview Selecting an option from a list6.4.1UPC TV Guide 6.4.2All channelsDisplaying the All channels screen 6.4.3Settings Blocking channels Setting favouritesOn the selected channel Deleting favourites6.4.5Setting reminders Setting a reminder using the UPC TV GuideSummary of reminders 6.5Settings full overview 6.5.1Displaying the Settings menu6.5.2PIN settings Select Parental control from the PINProtecting access to UPC On Demand Adult films Customer PIN and extra PINChanging the PIN code Select Parental control from the PINPress of your remote control List of PIN settings Settings requiredYour requirement Incorrect PIN code entered6.5.3 Preference settings Displaying the Preference settings menusee chapter Displaying the Settings Select Preference settings using6.6UPC services 6.6.1UPC On Demand Displaying the UPC On Demand menuYou can now choose from the following options FilmsMore Information Kinderprogramma’sTV-Series DocumentairesMuziek ErotiekPaused items Catch-upTVDisplaying Paused items Confirm the purchase 6.6.2UPC Digital RadioViewing all radio channels There are two options when ordering a filmAccess Favourites All radio channelsFavourites Compile a list with favourite channelsDisplaying Interactive menu 7 Maintenance 7.1Cleaning7.2Replacement 7.3Disposal8.1Setting up the remote control Automatically search for setup code8Accessories and connections Replacing the batteries 8.2Connections Scart connectionRecorder connection Audio connection8.3In-homecabling check Coaxial CablesPlugs Splitters9 Guarantee and service Amplifiers10 Technical data PowerDimensions AccessoriesAdditional information List of activation codesTV setup codes Blaupunkt 0744 Video setup codes Nikkai Philips 0569, 0676, 0915, 0533, 1941 12Frequently asked questions 5.Have you lost or forgotten your PIN code? 11. My remote control no longer works 19.Wrong TV format Frequently asked questions 26.How do I connect the Digital Cable Receiver?13 Glossary of terms Analogue audioAspect ratio Delayscart Loop-through SDTVSmart card Surround14 Index Install First installation, Search failureProgramme Information Bar, Remote control Connect basic connection, Favourite listsContact information PHILIPS Nederland / The NetherlandsUPC Centre Almere Stad UPC Centre AmsterdamUPC Customer Service Trademarks and partner logosWebsites Page Document order number