Fisher-Price K4564 owner manual Check all connectors. Make sure the battery connector

PROBLEMS AND SOLUTIONS GUIDE N

PROBLEM	POSSIBLE CAUSE	SOLUTION
Vehicle runs sluggishly	Undercharged battery	Charge the battery. A new battery should have been
		charged for at least 18 hours before using the vehicle for
		the first time. After first-time use, recharge the battery for
		at least 14 hours after each use. Never charge the battery
		longer than 30 hours.
		Check all connectors. Make sure the battery connector
		is tightly plugged into the charger connector, and that the
		charger is plugged into the wall.
		Make sure power flow to the wall outlet is “ON”.
	Battery needs charging	Be sure to charge the battery after each use.

Battery is old and will not accept full charge

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with a Power Wheels® 6 Volt battery with A-style connector and built-in thermal fuse. Do not substitute parts.

	Vehicle is overloaded	Make sure you do not overload the vehicle by allowing
		more than one rider at one time, exceeding the 65 lb.
		maximum weight capacity, or by towing objects behind the
		vehicle. If the vehicle is overloaded, the built-in thermal fuse in
		the battery may "trip", and automatically shut down. Adjust the
		driving conditions to prevent repeated automatic shutdowns.
	Driving conditions are too stressful	Use only on generally level ground.
Sometimes the vehicle doesn’t	Loose wire or connector	Check all wires around the motors and all connectors to
run, but other times it does		make sure they are tight.
	Motor or electrical switch damage	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.
When the foot pedal is pressed,	Loose wire or connector	Check all wires around the motors and all connectors
the vehicle won’t run without		to make sure they are tight.
a push	“Dead Spot” on motor	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.
Battery’s thermal fuse constantly	Damaged battery	Contact your local Power Wheels® authorized service
"trips", but the vehicle is not		center for diagnosis and repair.
overloaded nor the driving
conditions too severe	Child is switching between	Teach your child to stop the vehicle before switching
	FORWARD and REVERSE	direction.
	without stopping
Loud clacking or grinding	Broken gears	Contact your local Power Wheels® authorized service
noise from a motor-gearbox		center for diagnosis and repair.
Charger gets warm during use	It is normal for some chargers to get	No action required.
	warm during use and is not reason
	for concern. Some chargers do not	If your charger does not get warm during
	get warm during use.	use, it does not mean that it is not working properly.

Battery makes a sizzling or gurgling noise when charging

It is normal for some batteries to	No action required.
make noise and swell slightly while
charging and is not reason for concern.	If your battery does not make noise or swell slightly
	during charging, it does not mean that it is
	not accepting the charge.

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.

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