Bose Link AL8 manual Accessories, Troubleshooting, Problem What to do

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REFERENCE

Accessories

Bose offers additional receivers as well as extension/expansion cables and adapter kits for use with the Bose® link AL8 Homewide Wireless Audio Link.

For further information, contact your Bose dealer or Bose Customer Service. For Bose  contact information, refer to the address sheet included in the carton.

Troubleshooting

Problem	What to do
No sound	• For both the transmitter and the receiver, make sure:
	–	the audio source is plugged in, turned on, and working.
	–	both the transmitter and receiver are properly plugged into functioning AC power
		outlets. Refer to “Connecting to power” on page 7.
	–	the Bose® link A cable is securely connected at both ends. Refer to “Making the
		connections” on page 6.
	–	the small connector end of the power cord is inserted firmly into the AC Power jack
		on the connection panel and the power pack is plugged securely into a working AC
		outlet.
	–	the Setup code switches on the connection panel of the transmitter and the receiver
		are set identically. There are four options: 1 & 2 up; 1 & 2 down; 1 up & 2 down; 1
		down & 2 up.
	–	the Status LEDs are lit a solid green to indicate solid communication between the
		two parts. If not, refer to the next Problem in this table.
	• For the expansion room products, make sure:
	–	the system, amplifier, or powered speaker is plugged in and turned on. On an SA-2
		or SA-3 amplifier in that room, make sure the Status LED is lit to indicate the 
		amplifier is working.
	–	the room code is set on the Bose link remote control or PERSONAL® music center II
		to match the room codes on the amplifier or powered speaker and are unique to this
		expansion room.
	–	the house code is set on the Bose link remote control or PERSONAL® music center II
		to match the house code of the LIFESTYLE® system in the main room.
Above problem 	• Move the receiver and transmitter closer together.
persists and the 	• Move the receiver, the transmitter, or both so the transmission path between them
Status LED lights	does not intersect with large metal objects (like a refrigerator), impervious construction
are not solid green	materials (like thick masonry), or other obstructions (like a pool of water).
	• Check to see if the Status LEDs turn green as a result of the above efforts. For details,
	refer to “Check the indicators and settings” on page 9.
Interference with 	• For interference with a WiFi network, use the Channel button on the connection panel
a WiFi network, 	of the transmitter to alleviate the problem. For details, refer to “The transmitter Channel
telephone, TV, 	button” on page 9.
or other electronic	• For interference with a telephone, TV, or other electronic device, move the transmitter
device
	or receiver farther from the device.

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