Philips 40PUS6809, 58PUK6809, 58PUS6809, 50PUK6809 Online help, Consumer Care / Repair, 24.4

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24.4

Online help

To solve any Philips TV related problem, you can consult our online support. You can select your language and enter your product model number.

Go to www.philips.com/support .

On the support site you can find your country's telephone number to contact us as well as answers to frequently asked questions (FAQs). In some countries, you can chat with one of our colaborators and ask your question directly or send a question by email.

You can download new TV software or the manual to read on your computer.

24.5

Consumer Care / Repair

For support and repair, call the Consumer Care hotline in your country. Find the telephone number in the printed documentation that came with the TV.

Or consult our website www.philips.com/support .

TV model number and serial number

You might be asked to provide the TV product model number and serial number. Find these numbers on the packaging label or on the type label on the back or bottom of the TV.

Warning

Do not attemp to repair the TV yourself. This may cause severe injury, irrepairable damage to your TV or void your warranty.

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Contents 40PUK6809 40PUS6809 50PUK6809 50PUS6809 58PUK6809 58PUS6809 Contents Multi room My new TV Gaming SkypeSmartphones and tablets Pause TV and recordingsEasyLink Power cable Setting upRead safety Tips on placementSatellite dish Antenna cableMake the connection Wireless networkNetwork What you needConnect the router Wired networkNetwork settings Network problemsClear Internet memory Antenna ConnectionsTips on connections Connectivity guideEasyLink Hdmi CEC EasyLink settings Common interface CAMOperate devices CAM Set-top box STBAudio Out settings Home Theatre System HTSConnect HTS Problems with HTS sound Blu-ray Disc playerDVD player Game console USB Hard DriveCvbs Audio L R / Scart USB mouse InstallationUSB keyboard or mouse USB keyboardUltra HD on USB USB flash drivePhoto camera CamcorderSettings ComputerConnect Headphones Switch on On or StandbyKeys on TV Middle Remote controlKey overview TopIR sensor for non-RF remote control CleaningBatteries Channel list Switch channelsTV channels Watching TV channelsOptions for channels Zoom Stretch Native Undo Universal accessPicture format Text / TeletextSubtitles and languages Subtitles Switch subtitles onAbout iTV Interactive TVAutomatic update Channel installationUpdate channels Reinstall channelsChannel list copy DVB-T or DVB-CIf the country is correct continue with step Frequency scan DVB-T + DVB-C and . To check the frequency, select Search and press OK Favourite satellite channels Satellite channelsWatching satellite channels Satellite channel listLock satellite channels Channel packages Satellite installationInstalling satellites Child lock codeAdd a satellite Unicable setupUpdate channel packages SettingsLanguages and audio Update satellite channelsRemove a satellite Reorder and rename channelsManual installation is intended for expert users Manual installationProblems with satellites Home menu Recordings Using the TV guideTV guide What you needSources Sources listFrom standby Clock Timers and clockSleeptimer Switch off timer3D glasses For Active 3D sets13.1 Health warning Care of the 3D glassesWatch 3D Optimal 3D viewingPage 14.1 GamesPlay a game Two-player gamesView photos Your photos, videos and musicFrom a USB connection or network computer Menu bar and sortingPlay music Wi-Fi MiracastAbout Wi-Fi Miracast Switch Miracast On or OffBlock a device Screen delayShare a screen on TV Stop sharingPause TV Schedule a recording RecordingRecord a programme Record now17.3 Watch a recordingSkype About SkypeStart with Skype Microsoft account Password cannot contain a spaceSkype menu My profileAccept a contact request PeopleYour contacts Add a contactCalling on Skype Voicemail Skype settingsChange password Skype creditCall forwarding VideoPrivacy Blocked contactsSign out Quit SkypeTerms of use & Privacy Policy Smart TV Apps Setup Smart TVSmart TV About Smart TVRental video Apps Most Video stores ask you to create a login accountOpen an App App galleryReset Smart TV Multi viewOnline TV Using Multi room Multi roomAbout Multi room Setup menu SettingsPicture Page Location Game or computer21.3 Sound settingsSound Sound styleFor more information, press  Keywords and look up Hdmi SpeakersHearing impaired Universal accessTV placement Switch onKey beep Specifications EnvironmentalReception for non-satellite TVs Display Input resolution for HD/FHD TVsInput resolution for UHD TVs Reception for satellite TVsMultimedia PowerDimensions and weights 6809 series ConnectivityOnly for Smart TVs Open source software Software updateSoftware Software versionLibcurl Animation extension to the popular PNG image-formatSawman Page Source http//uriparser.sourceforge.net Source http//jquery.com Libupnp Microhttpd libmicrohttpd-0.9.9.tar.gzGeneral Troubleshooting and supportTroubleshooting ChannelsConnections RegisterHelp SoundOnline help Consumer Care / Repair24.4 Safety Safety and careRisk of hearing damage Low temperaturesScreen care Lightning stormsDTS 2.0 + Digital Out Terms of useCopyrights and licenses DolbyDTVi Wi-Fi AllianceSkype Dlna CertifiedPending applications in other countries throughout the world Other trademarksIndex ITV Keyboard, connect Language, audio Page Contact information