English 15
Frequently asked questions
This chapter lists the questions most frequently asked about the appliance. If you cannot find the answer to your question, contact the Customer Care Centre in your country.
Question | Answer |
Why don’t the ON light | Perhaps the batteries of the parent unit are empty and the parent |
on the baby unit and the | unit is not in the |
LINK light on the parent | in the wall outlet and place the parent unit in the charger.Then press |
unit come on when I press | the on/off button to establish connection with the baby unit. |
the on/off buttons of the |
|
units? |
|
| Perhaps the batteries of the baby unit are empty and the baby unit is |
| not connected to the power supply. Replace the batteries or put the |
| small plug in the baby unit and put the adapter in a wall outlet.Then |
| press the on/off button to establish connection with the parent unit. |
| The baby unit and the parent unit may be out of range of each |
| other. Move the parent unit closer to the baby unit, but not closer |
| than 1 meter/3 feet. |
| If the LINK light on the parent unit still does not start to flash, use |
| the reset function to reset the units to their default settings. |
Why does the parent unit | If the parent unit beeps while the LINK light flashes red, the |
beep? | connection with the baby unit is lost. Move the parent unit closer to |
| the baby unit. |
| If the parent unit beeps, the LINK light flashes red and the battery |
| check light lights up red, the batteries are running low. Recharge the |
| batteries. |
Why does the appliance | The units may be too close to each other. Make sure the parent unit |
produce a | and the baby unit are at least 1 meter/3 feet away from each other. |
noise? |
|
| The volume of the parent unit may be set too high. Decrease the |
| volume of the parent unit. |
Why don’t I hear a sound/ Why can’t I hear my baby cry?
Why does the parent unit react too quickly to other sounds?
The volume of the parent unit may be set too low or may be turned off. Increase the volume of the parent unit.
The microphone sensitivity level of the baby unit may be set too low. Increase the microphone sensitivity level with the SENSITIVITY button on the parent unit.
The baby unit and the parent unit may be out of range of each other. Reduce the distance between the units.
The baby unit also picks up other sounds than those of your baby. Move the baby unit closer to the baby (but observe the minimum distance of 1 meter/3 feet).
The microphone sensitivity level of the baby unit may be set too high. Decrease the microphone sensitivity level with the SENSITIVITY button on the parent unit.