VTech DM221-2 user manual Light and LOW Battery flash on the parent unit, Volume OFF

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Appendix

Troubleshooting (continued)

My parent unit does not play any sound when there is noise from the baby unit.

Make sure the parent unit is powered up by connecting it to AC power (page 5) or to the rechargeable battery pack provided (page 3).

Make sure the power adapter and the parent unit are plugged in correctly and securely (page 5).

Make sure the parent unit is turned on (page 17) and the speaker volume is not set to

VOLUME OFF (page 17).

The parent unit may be too far away from the baby unit. Move the parent unit closer to the baby unit (but not less than 3 feet).

If the parent unit is powered by the provided battery pack, make sure there is sufficient charge. Charge the battery in the parent unit for up to 11 hours.

You may have set the sensitivity level to a very low level. If you do so, the baby unit will not detect sounds that is too soft or light. You may need to adjust the sensitivity level to a higher level (page 12).

Other electronic products such as HAM radios and DECT cordless phones can cause interference with your audio monitor. Try installing your audio monitor as far away as possible from these types of electronic devices.

Large obstructions may impact the reception. Try to relocate the baby unit, away from large obstructions such as walls and doors.

Completely remove and install the battery again. Turn on the baby unit and the parent unit. Allow up to one minute for the parent unit and the baby unit to synchronize.

The light and LOW BATTERY flash on the parent unit.

Charge the battery in the parent unit for up to 11 hours.

Completely remove and install the battery again and use it until fully depleted, then recharge the battery in the parent unit for up to 11 hours.

If the above measures do not correct the problem, replace the battery.

The battery does not charge in the parent unit or the parent unit battery does not accept charge.

Make sure the battery is installed in the parent unit battery compartment correctly. The light on the parent unit should be on.

Completely remove and install the battery again, then charge for up to 11 hours.

If light on the parent unit is not on, refer to The light on the parent unit is off below.

If the battery is completely depleted, it may take up to 30 minutes to charge the parent unit before it can be used for a very short time (page 6).

Purchase a new battery. Refer to Parent unit battery installation (page 3) and Parent unit battery charging (page 6).

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Contents Safe & SoundTM audio monitor Online user’s manual Congratulations Product introduction Important safety instructions Important safety instructions Electromagnetic fields EMF Table of contents Parts checklist Getting startedBaby unit installation Power light remains on when the baby unit is turned onParent unit battery installation Getting started Parent unit installation Battery indicators Battery status Action Parent unit battery chargingLOW Battery Baby unit overview Sound level indicators Power jack LightParent unit overview Display screen MIC Microphone On/offParent unit display screen icons Audio settings Positioning and operating rangePositioning the audio monitor Operating rangeTest your audio monitor before use To test your audio monitorUsing the menu Parent unit settingsSensitivity Sound alert Vibration alertTo set the sound alert of the parent unit To set the vibration alert of the parent unitTo change the nightlight auto-on setting Nightlight auto-onLanguage To change the languageSet default To restore to the default settingsPower on or off the baby unit Speaker volumeBaby unit operation Nightlight on the baby unitPower on or off the parent unit Parent unit operationTalk to the baby unit To talk to the baby unitAppendix Parent unit display screen messagesParent unit battery My audio monitor does not work at all TroubleshootingAudio monitor produces high-pitched noise Light and LOW Battery flash on the parent unit Volume OFFParent unit beeps and is not performing normally Light on the parent unit is offCommon cure for electronic equipment Maintenance Operating rangeRbrc seal Precautions for users of implanted cardiac pacemakersPacemaker patients Limited warranty What does this limited warranty cover?How long is the limited warranty period? What is not covered by this limited warranty?How do you get warranty service? Other limitationsFCC Part FCC and IC regulationsIndustry Canada RF radiation exposure statement Technical specifications Index Index All rights reserved. Version 2 10/11