VTech DM221 Light on the parent unit is off, Parent unit beeps and is not performing normally

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Appendix

Troubleshooting (continued)

The light on the parent unit is off.

Make sure the parent unit battery is installed (page 3) and charged (page 6) correctly.

Make sure the power adapter and the parent unit are plugged in correctly and securely.

Unplug the parent unit power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the baby unit and parent unit to reset.

The parent unit beeps and is not performing normally.

Make sure the baby unit is turned on.

Move the parent unit closer to the baby unit (but not less than 3 feet). The parent unit may be out of range.

If the parent unit is powered by the provided battery pack, it may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 11 hours.

Reset the parent units and the baby unit by turning them off and unplugging the electrical power to the parent units and the baby unit. Wait for 15 seconds and plug them back in again. Turn on the parent units and the baby unit. Allow up to one minute for the parent unit and the baby unit to synchronize.

Other electronic products such as HAM radios and DECT cordless phones can cause interference with your audio monitor. Try installing your audio monitor as far away as possible from these types of electronic devices.

The link between the baby unit and the parent unit is lost every now and then, and I’m experiencing sound interruptions.

Move the parent unit closer to the baby unit (but not less than 3 feet). The parent unit may be out of range.

Reset the baby unit by unplugging the electrical power to the baby unit. Wait for 15 seconds and plug it back in again. Turn on the baby unit and the parent unit. Allow up to one minute for the parent unit and the baby unit to synchronize.

Common cure for electronic equipment.

If the audio monitor is not responding normally, try the following (in the order listed):

1.Disconnect the power to the baby unit and the parent units.

2.Remove the battery packs in the parent units and then install again.

3.Wait a few minutes before connecting power back to the baby unit and the parent units.

4.The baby unit and the parent units should turn on when they are powered up.

5.Wait for the parent units to synchronize with the baby unit. Allow up to one minute for this to take place.

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Contents Safe & SoundTM audio monitor Online user’s manual Congratulations Product introduction Important safety instructions Important safety instructions Electromagnetic fields EMF Table of contents Getting started Parts checklistPower light remains on when the baby unit is turned on Baby unit installationParent unit battery installation Getting started Parent unit installation LOW Battery Parent unit battery chargingBattery indicators Battery status Action Baby unit overview Power jack Light Sound level indicatorsParent unit overview Display screen MIC Microphone On/offParent unit display screen icons Positioning and operating range Audio settingsPositioning the audio monitor Operating rangeTo test your audio monitor Test your audio monitor before useSensitivity Parent unit settingsUsing the menu Vibration alert Sound alertTo set the sound alert of the parent unit To set the vibration alert of the parent unitNightlight auto-on To change the nightlight auto-on settingLanguage To change the languageTo restore to the default settings Set defaultSpeaker volume Power on or off the baby unitBaby unit operation Nightlight on the baby unitParent unit operation Power on or off the parent unitTalk to the baby unit To talk to the baby unitParent unit display screen messages AppendixParent unit battery Audio monitor produces high-pitched noise TroubleshootingMy audio monitor does not work at all Volume OFF Light and LOW Battery flash on the parent unitCommon cure for electronic equipment Light on the parent unit is offParent unit beeps and is not performing normally Operating range MaintenancePacemaker patients Precautions for users of implanted cardiac pacemakersRbrc seal What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? What is not covered by this limited warranty?Other limitations How do you get warranty service?Industry Canada FCC and IC regulationsFCC Part RF radiation exposure statement Technical specifications Index Index All rights reserved. Version 2 10/11