VTech DM221-2 user manual How do you get warranty service?, Other limitations

Page 33

Appendix

Limited warranty (continued)

How do you get warranty service?

To obtain warranty service in the United States of America, visit www.babymonitors.vtech.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired

or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

26

Image 33
Contents Safe & SoundTM audio monitor Online user’s manual Congratulations Product introduction Important safety instructions Important safety instructions Electromagnetic fields EMF Table of contents Getting started Parts checklistPower light remains on when the baby unit is turned on Baby unit installationParent unit battery installation Getting started Parent unit installation Parent unit battery charging Battery indicators Battery status ActionLOW Battery Baby unit overview Power jack Light Sound level indicatorsParent unit overview Display screen MIC Microphone On/offParent unit display screen icons Positioning and operating range Audio settingsPositioning the audio monitor Operating rangeTo test your audio monitor Test your audio monitor before useParent unit settings Using the menuSensitivity Vibration alert Sound alertTo set the sound alert of the parent unit To set the vibration alert of the parent unitNightlight auto-on To change the nightlight auto-on settingLanguage To change the languageTo restore to the default settings Set defaultSpeaker volume Power on or off the baby unitBaby unit operation Nightlight on the baby unitParent unit operation Power on or off the parent unitTalk to the baby unit To talk to the baby unitParent unit display screen messages AppendixParent unit battery Troubleshooting My audio monitor does not work at allAudio monitor produces high-pitched noise Volume OFF Light and LOW Battery flash on the parent unitLight on the parent unit is off Parent unit beeps and is not performing normallyCommon cure for electronic equipment Operating range MaintenancePrecautions for users of implanted cardiac pacemakers Rbrc sealPacemaker patients What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? What is not covered by this limited warranty?Other limitations How do you get warranty service?FCC and IC regulations FCC PartIndustry Canada RF radiation exposure statement Technical specifications Index Index All rights reserved. Version 2 10/11