Dell Version 1.2 Related documents and resources, Other documents you may need, Contacting Dell

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Related documents and resources

Other documents you may need

In addition to this guide, you may require the following documents:

Dell OpenManage Essentials version 2.0 User’s Guide.

Dell Integrated Dell Remote Access Controller 8 User’s Guide.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1.Go to dell.com/support.

2.Select your support category.

3.Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4.Select the appropriate service or support link based on your need.

Accessing documents from Dell support site

You can access the required documents in one of the following ways:

Using the following links:

For all Enterprise Systems Management documents — dell.com/softwaresecuritymanuals

For Enterprise Systems Management documents — dell.com/openmanagemanuals

For Remote Enterprise Systems Management documents — dell.com/esmmanuals

For OpenManage Connections Enterprise Systems Management documents — dell.com/ OMConnectionsEnterpriseSystemsManagement

For Serviceability Tools documents — dell.com/serviceabilitytools

For Client Systems Management documents — dell.com/clientsystemsmanagement

For OpenManage Connections Client Systems Management documents — dell.com/ connectionsclientsystemsmanagement

From the Dell Support site:

a.Go to dell.com/support/home.

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Contents Dell OpenManage Mobile Version 1.2 User’s Guide Page Contents Viewing OpenManage Mobile information Performing power control operationsTroubleshooting OpenManage Mobile About OpenManage Mobile What is new in this releaseKey features Starting OpenManage Mobile Setting up OpenManage MobileInstalling OpenManage Mobile Managing OpenManage Essentials console Adding an OpenManage Essentials consolePage Deleting an OpenManage Essentials console Adding an iDRAC Adding an iDRAC using WS-Man ProtocolManaging iDRAC Adding an iDRAC using iDRAC Quick Sync Read Page Editing the connection details of an iDRAC Deleting an iDRACViewing OpenManage Mobile home screen Viewing OpenManage Essentials dashboardViewing devices by health of an OpenManage Essential console Page Viewing alerts in OpenManage Essentials Acknowledging an alertSharing an alert Viewing iDRAC dashboard Deleting an alertViewing hardware logs of iDRAC console Viewing firmware details of an iDRAC Viewing network details of an iDRAC Viewing health status of an iDRACViewing the remote desktop Generating and Sharing the iDRAC ReportSharing iDRAC Details Page Device inventory Viewing alerts using push notifications Configuring push notificationsConfiguring alert notifications settings Page Performing power control operations Performing power control operations on an iDRAC Changing the configuration of an iDRAC Page Page Refreshing OpenManage Mobile data for any screen Managing password Retrieving forgotten passwordChanging OpenManage Mobile password Disabling OpenManage Mobile password Viewing the OpenManage Mobile application version Viewing OpenManage Mobile informationViewing the OpenManage Mobile application log Page Troubleshooting OpenManage Mobile Unable to add OpenManage Essentials to OpenManage MobileUnable to add iDRAC to OpenManage Mobile Slow data retrievalUpdated information not displayed in OpenManage Mobile Delay in receiving push notificationsIncomplete device information Unable to register for push notificationsUnable to log in to OpenManage Mobile Unable to retrieve iDRAC dataKnown issues Uninstalling OpenManage Mobile Accessing documents from Dell support site Related documents and resourcesOther documents you may need Contacting Dell