Warranty Information
Direct Return Authorization (DRA) repair requests
DRA
Intel Business Link (IBL): http://www.intel.com/ibl
Telephone No.:
Office Hours: Monday - Friday
7.2.2For Europe, Middle East, and Africa (EMEA)
Return Material Authorization (RMA)
Direct Return Authorization (DRA) for repair requests
Intel Business Link (IBL): http://www.intel.com/ibl
Telephone No.: 00 44 1793 403063
Fax No.: 00 44 1793 403109
Office Hours: Monday - Friday
7.2.3For Asia and Pacific (APAC)
RMA/DRA requests
Telephone No.:
Fax No.:
Office Hours: Monday - Friday
Return Material Authorization (RMA) requests
Telephone No.:
Fax No.:
Direct Return Authorization (DRA) for repair requests, contact the JPSS Repair center.
E-mail address: sugiyamakx@intel.co.jp
Telephone No.:
Fax No.:
Office Hours: Monday - Friday
If the Customer Support Group verifies that the product is defective, they will have the Direct Return Authorization/Return Material Authorization Department issue you a DRA/RMA number to place on the outer package of the product. Intel cannot accept any product without a DRA/RMA number on the package.
38 | Intel NetStructure® MPRTM0020 Technical Product Specification – April 2006 |