Some Common Problems

When I insert a card into the CameraConnect Pro, nothing happens.

You must access the CameraConnect Pro through Windows My Computer or Win- dows Explorer before you can view or copy files.

When I double-click the Removable Drive icon in My Computer, I can see my picture files. How do I view them with my picture program?

You can copy your files into your hard drive and open them from there, or you can open them directly from the card. Just specify the removable drive as the source for your files in your application’s Open dialog box. They will load directly from the CameraConnect Pro into your program.

When I insert a SmartMedia Card into the CameraConnect Pro, I can’t read the files. Windows returns a “not accessible” error.

See “Inserting Devices into the CameraConnect Pro” for the correct way to insert an SSFDC device.

When I copy files from the CameraConnect Pro, my printer pauses printing for a few seconds.

When you access the CameraConnect Pro, be sure no other device is using the printer port. See ”Using The CameraConnect Pro With Other Parallel Port Devices” for help.

When I try to use a card formatted by a computer running Windows NT 4.0, my camera reformats it.

Do not format cards in Windows NT 4.0. Cards formatted in Windows NT 4.0 will not be readable in other operating systems and may be automatically reformatted by certain cameras and other devices.

I installed the CameraConnect Pro in my office system, but it is not listed as a drive in My Computer.

If you are connected to a network, be sure you have enough drive letters assigned to your system. See your MIS department or System Administrator for help in modify- ing your lastdrive statement.