troubleshooting
TROUBLESHOOTING
✪Before contacting a Samsung authorised service centre, perform the following simple checks. They may save you the time and expense of an unnecessary call.
Warning indicators and messages
Power source
Message | Icon | Informs that... | Action |
Low Battery | - | The battery is almost discharged. | • Charge the battery or use the AC power adaptor. |
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Storage media
Message | Icon | Informs that... | Action | |
Insert Card |
| There is no memory card inserted in the | • Insert a memory card. | |
| card slot. | |||
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| • Delete unnecessary files on the memory card. | |
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| There is not enough space to record on | • | |
Card Full |
| and delete files. | ||
| the memory card. | |||
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| • Change to another memory card which has enough | ||
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| free space. | |
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Card Error |
| The memory card has some problem and | • Format the memory card or replace it with a new | |
| cannot be recognised. | one. | ||
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Card Locked |
| The write protection tab on an SDHC/SD | • Release the write protection tab. | |
| card has been set to lock. | |||
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Not Supported |
| The memory card is not supported in this | • Change to a memory card that we recommended. | |
Card |
| camcorder. | ||
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Not Formatted |
| The memory card is not formatted. | • Format the memory card using the menu. | |
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Not Supported |
| The memory card may have been | • The image format is not supported. | |
| formatted by another device and may | • Check the supported file format. ➥ page 72 | ||
Format |
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| still have existing images on it. | • Format the memory card using menu item. | ||
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Low speed card. |
| The memory card does not have | • Change the memory card to a faster one. ➥ page 29 | |
Please record at | - | • Change to a lower resolution. | ||
enough speed to record. | ||||
lower quality. |
| • Change to a lower quailty. | ||
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