Concord Camera 1500 manual Troubleshooting, Symptom Possible cause Solution

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TROUBLESHOOTING

TROUBLESHOOTING

If any problems arise with the Concord 1500, refer to this troubleshooting chart:

ENU

Symptom

Possible cause

 

Solution

 

 

 

 

The camera doesn’t

The battery is drained.

Change or recharge the battery. Also, check for

turn on.

correct polarity (orientation) of the batteries.

 

 

 

 

 

 

Power button must be pressed

Press and hold the Power button until “ON”

 

for 3 to four seconds

appears in the status display

 

 

 

The camera won’t

 

The camera powers off automatically after 60

capture a image.

Is the camera turned on?

seconds. Make sure the camera’s power is ON

 

 

before taking an image.

 

 

 

 

Is the camera connected to a

The camera’s buttons are not functional when

 

connected to a PC. Disconnect the camera to

 

computer?

 

capture more images.

 

 

 

 

 

 

 

The light condition is

Turn the flash mode to Flash ON.

 

insufficient.

 

 

 

 

 

 

 

 

Wait for the camera to store files. The image

 

The camera is processing.

number blinks at status LCD while the camera is

 

processing and stops blinking when the camera

 

 

 

 

is ready for use.

 

 

 

 

 

Can’t download

Connection may have failed,

 

 

images to the PC.

 

 

and make sure that “ PC” is

Check to ensure that all connections are secure.

 

 

displayed on the LCD of the

Look for Removable Disk under My Computer.

 

camera.

 

 

 

 

 

 

Can’t play back the

The software of Ulead Photo

 

 

video clips on the

 

 

Explorer SE Basic from

Install Ulead Photo Explorer SE Basic from the

computer under

the supplied CD-ROM has

supplied CD-ROM, and restart your computer

Windows 98SE or

not been installed on your

after installing it.

 

Windows 2000.

 

computer.

 

 

 

 

 

 

 

 

 

Can’t play PC Cam

The camera driver from

 

 

on the computer.

 

 

the supplied CD-ROM has

Install the camera driver from the supplied CD-

 

 

not been installed on your

ROM.

 

 

computer.

 

 

 

 

 

 

 

Make sure “ PCC” is displayed

Press the

button until “ PCC” is displayed

 

on the LCD of the camera.

on the LCD of the camera.

 

 

 

 

I get a blurred

There may be a momentary

 

 

image when

 

 

delay between pressing the

Hold your camera steady until you hear a “beep”

downloading my

shutter button and the actual

which indicates the exposure is completed.

images to my

exposure.

 

 

computer.

 

 

 

 

 

 

 

 

 

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Contents User’s Guide Federal Communications Commission FCC Compliance Declaration of ConformityCanadian Department of Communications Trademark RecognitionGeneral Warnings Table of Contents Getting Help Computer System Requirements Package ContentsGeneral Information Getting Started Identifying ComponentsHOW to INSERT/REMOVE SD Memory Card Inserting a Memory CardUsing the Concord Powering the Camera ON/OFFPower/Mode Button Icons Descriptions Camera Icons and DescriptionsSetting Image Resolution Capturing Digital Still ImagesUsing the Flash Using the SELF-TIMERRecording Digital Video Indoor or OutdoorDeleting Image and Video Files Press Shutter button to erase the last fileSoftware Installation Guide Installing Software ApplicationsIntroduction to Software Applications Option DescriptionDownloading the Still IMAGES/VIDEO Clips to the Computer Under Windows 98SE Using Concord 1500 AS a WEB CameraRemarks on PC CAM Installation Under Different Windows OS Under Windows XP Under WindowsUnder Windows ME Camera Maintenance Cleaning ConcordCaring for Your Camera Operational & Storage EnvironmentProduct Specifications Troubleshooting Symptom Possible cause SolutionGetting Help Troubleshooting SectionWebsite Customer SUPPORT/FAQ