Concord Camera 1500 manual Getting Help, Troubleshooting Section, Website Customer SUPPORT/FAQ

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GETTING HELP

GETTING HELP

You can get help from our troubleshooting section, FAQ on our website or by contacting a customer support representative.

TROUBLESHOOTING SECTION

If you need help with your camera, refer to the Troubleshooting section of this manual on page 19.

WEBSITE CUSTOMER SUPPORT/FAQ

Please visit our customer support website at www.concord-camera.com to view the

Frequently Asked Questions (FAQ) by clicking the appropriate camera model picture in the “Camera Support “ Section. Most support issues are answered in the FAQ section. You can also E-mail us by clicking the E-mail address link to the customer support center in the “Camera Support” Section.

For Camera Support please contact:

Toll Free in the US and Canada:

(866) 522-6372

Toll Free in Europe:

UK: 0800-1696482

Spain: 900-973195

Germany: 0800-1800563

Italy: 800-781883

France: 0800-917599

Toll in Europe:

+31-53- 4829779

Web: www.concord-camera.com

For Camera Support via E-mail, please contact us at www.concord-camera.com.

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Contents User’s Guide Declaration of Conformity Federal Communications Commission FCC ComplianceCanadian Department of Communications Trademark RecognitionGeneral Warnings Table of Contents Getting Help Package Contents General InformationComputer System Requirements Identifying Components Getting StartedInserting a Memory Card HOW to INSERT/REMOVE SD Memory CardPowering the Camera ON/OFF Using the ConcordPower/Mode Button Icons Descriptions Camera Icons and DescriptionsCapturing Digital Still Images Setting Image ResolutionUsing the SELF-TIMER Using the FlashIndoor or Outdoor Recording Digital VideoPress Shutter button to erase the last file Deleting Image and Video FilesInstalling Software Applications Software Installation GuideIntroduction to Software Applications Option DescriptionDownloading the Still IMAGES/VIDEO Clips to the Computer Using Concord 1500 AS a WEB Camera Remarks on PC CAM Installation Under Different Windows OSUnder Windows 98SE Under Windows Under Windows MEUnder Windows XP Cleaning Concord Camera MaintenanceCaring for Your Camera Operational & Storage EnvironmentProduct Specifications Symptom Possible cause Solution TroubleshootingTroubleshooting Section Website Customer SUPPORT/FAQGetting Help