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| z Check the bandwidth of Internet connection. If the Internet | ||
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| bandwidth is lower than target bit rate, the video streaming will | |
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| not work correctly. | |
The |
| unreadable | Use the operating system of the selected language. Set the | |||
| Encoding or the Character Set of the selected language on the | |||||
characters are displayed. | Internet Explorer. | |||||
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| z | The traffic of the network and the object of the image affect | |
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| the frame rate. The network congestion causes frame rate | |
Frame rate is slower than |
| slower than the setting. | ||||
z | Check the bandwidth of Internet connection. If the Internet | |||||
the setting. |
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| bandwidth is lower than target bit rate, the video streaming will | |||
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| not work correctly. | |
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| z | Ethernet switching hub can smooth the frame rate. | |
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| z Your connection to the camera does not have enough | ||
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| bandwidth to support a higher frame rate for the streamed | |
Blank screen or very slow |
| image size. Try reducing the video streaming size to 160x120 | ||||
video | when | audio is |
| or 320x240 and/or disabling audio. | ||
enabled. |
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| z | Audio will consume 32 kbps. Disable audio to improve video. | ||
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| Your Internet connection may not have enough bandwidth to | |
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| support streaming audio from the camera. | |
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| z | Default Gateway and DNS server address should be set up | |
Image Transfer on |
| correctly. | ||||
or FTP does not work. | z | If FTP does not work properly, ask your ISP or network | ||||
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| administrator about the transferring mode of FTP server. | |
Pan/Tilt | does | not | work. | z | Click Refresh on the Internet Explorer when the | |
| communication stops with the camera. The image will refresh. | |||||
(including Click to Center |
| Other clients may be operating Pan/Tilt. | ||||
and Preset Positioning) | z | |||||
| Pan/Tilt operation has reached the end of corner. | |||||
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| There may be a slight delay when you are using the Pan/Tilt | ||
Pan/Tilt | does | not | work | feature in conjunction with streaming audio and video. If you find | ||
smoothly. |
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| that there is a significant delay while panning or tilting the | |||
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| camera, try disabling the audio streaming and/or reducing the | ||||
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| video streaming size. | ||
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| Video quality of the camera | |
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The focus on the camera | z | The lens is dirty or dust is attached. Fingerprints, dust, stain, | ||||
is bad. |
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| etc. on the lens can degrade the image quality. | |
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| z | Adjust White Balance. | |
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| z | To insure the images you are viewing are the best they can | |
The color of the image is |
| be, set the Display property setting (color quality) to 16bit at | ||||
| least and 24 bit or higher if possible within your computer. | |||||
poor or strange. |
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| The configuration on the camera image display is incorrect. | ||||
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| z | ||
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| You need to adjust the image related parameters such as | |
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| brightness, contrast, hue and sharpness properly. | |
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| z | Wrong power line frequency makes images flicker. Make sure | |
Image flickers. |
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| the 50 or 60Hz format of your camera. | ||
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| z | If the object is dark, the image will flicker. Make the condition | |
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| 65 |