VistaQuest VQ 5010 user manual Troubleshooting, Problem Source Solution

Page 41

Troubleshooting

Problem

Source

Solution

The camera is not

The power is not on

• Press the ON/OFF button to turn the

running

 

camera on.

 

 

 

 

The batteries were not

• The correct direction to insert the AAA

 

inserted properly

batteries is indicated on the camera.

 

 

 

 

Batteries are depleted

• Replace with unused alkaline or fully

 

 

recharged batteries (two AAA-size

 

 

batteries).

 

 

 

 

The SD card slot/battery

• Close the cover correctly and securely.

 

cover is not closed

 

 

properly

 

 

 

 

The camera is not

The camera is in the

• Slide the function switch to Capture

taking pictures.

Playback Function mode

status.

 

 

 

 

The flash is charging

• Wait until the flash charges. You can

 

 

press the shutter button when the

 

 

indicator glows a steady green.

 

 

 

 

The SD card or internal

• Obtain a new SD card and insert it.

 

memory is already full

• Download images to your computer,

 

 

and then erase them from the card to

 

 

free up more space.

 

 

 

 

The SD card is not

• Ask SD card manufacturer for

 

formatted correctly

assistance.

 

 

 

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Contents Page For customers in Europe For customers in North and South AmericaFor customers in USA For customers in CanadaTable of Contents Installing Your Camera Driver and Software System Requirements Package ContentsReviewing a Picture 1.Turn on the camera Quick StartGetting Ready Deleting a Picture Name of Parts Digital Interface IndicatorsDisplay Button Menu ButtonDisplay Information Page Inserting SD Card Getting Started Installing Camera BatteriesPower Saving Setting the Date, Time and Date StampTurning On the Camera Shutter buttonTaking Continuous Pictures Taking PicturesTaking a Picture Using Digital Zoom Setting Picture Quality Using Flash LightPutting Yourself in the Picture Taking VideosViewing six Pictures Reviewing Pictures and VideosReviewing Pictures Magnifying Pictures Using Slide ShowSelecting Pictures for Printing Dpof Print Settings Deleting All Pictures and Videos 1.Turn on the camera Deleting Pictures and VideosDeleting Single Picture or Video 1.Turn on the camera Page Exposure Value Customizing Your Camera Settings Capture Status MenuPicture Size Burst Snapshot SelftimerWhite Balance Time Stamp Date & Time SettingEnglish LanguageFrançais DeutschDefault Setting Auto Power OffLight Freq System InfoSlide Show Playback Status MenuProtect PrintVideoImpression 2 or PhotoImpression 5 logo on your desktop Installing Your Camera Driver and Software Installing DriverUninstall Cameras Driver Uninstalling SoftwareFor Windows 2000/me/98 For Windows XPPage ArcSoft VideoImpression Page Page Setting Up PC-Cam Using the Camera in PC-Cam modeFor Windows 2000/Xp only To send video Internet Video ConferencingTo receive video Appendix SpecificationsFAQ Problem Source Solution TroubleshootingCommunicate with