Konica Minolta FAX2900/FAX3900 manual Troubleshooting

Troubleshooting

7

	Check Item		Possible Cause	Solution
2	Does the computer	Yes	The port number	Correct the port number
	respond when a ping		setting is wrong.	setting.
	test is sent to the
			A computer	Restart the computer.
	controller?
			malfunction has
			occured.
			The driver has not	Uninstall the driver
			been installed	software, and then
			correctly.	reinstall it according to
				the instructions.
		No	A copier malfunction	Restart the copier.
			has occured.
			The network cable has	Reconnect the cable,
			become disconnected,	and then restart or
			or there is a problem	replace the hub.
			with the hub.
			The IP address or	Correct the IP address
			subnet mask setting is	and subnet mask setting.
			wrong.

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