Konica Minolta FAX2900/FAX3900 manual Main Error Messages, Cause, Action

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Troubleshooting

7.1.2Main Error Messages

The table below describes the main error messages that may appear during PC print mode operations.

Error Message	Cause	Action
PAPER SIZE	The paper size	Load paper of the
ERROR	specified with the	correct size into the
	printer driver differs	tray.
	from the size of paper
	that is loaded.
NO SUITABLE	“Auto” is selected under	Tray1:
PAPER	“Paper Source” in the	Change the paper size
	printer driver properties,	in the Utility mode, and
	but none of the	then load the correct
	machine’s trays contain	paper into the tray.
	paper of the size	Tray2:
	specified for printing.	Use a paper cassette
		loaded with paper of the
INCORRECT	Paper of the size
		corresponding size.
PAPER SIZE	specified in the printer
		Bypass Tray:
	driver is not loaded in
		Change the paper that
	the specified paper tray.
		is loaded.
PAPER EMPTY	There is no paper in the	Load paper into the tray
	specified tray, or the	or load Tray2 into the
	specified tray is not	paper feed cassette.
	loaded in the machine.
MEDIA TYPE	Media of the type	Change the media type
ERROR	specified in the printer	in the Utility mode, and
	driver is not loaded in	then load the correct
	the specified paper tray.	paper into the tray.
MEMORY FULL	The memory is full with	Press any key, and then
	stored data.	turn the machine off,
		then on again.

Check the following chart if you have problems using the copier as a network printer.

	Check Item		Possible Cause	Solution
1	Has the print job	Yes	A copier error has	Check the copier and
	reached the copier?		occurred. (No paper,	resolve any errors.
			no toner, etc.)
		No	The data has not	See check item2.
			arrived at the copier.

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