Troubleshooting guide

Troubleshooting guide

RQT7429

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.

Power

 

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No power.

Insert the AC mains lead and system cable securely.

13

The unit is automatically

The Sleep timer activated.

31

switched to the standby mode.

 

 

 

 

 

Unresponsive or inoperable function

 

 

 

 

No response when any button is

This unit cannot play discs other than the ones listed in these operating instructions.

15

pressed.

The unit may not be operating properly due to lightning, static electricity or some other external

 

factor. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC

 

 

mains lead, and then reconnect it.

 

 

Condensation has formed: Wait 1 to 2 hours for it to evaporate.

No response when remote

Check that the batteries are installed correctly.

13

control buttons are pressed.

The batteries are depleted. Replace them with new ones.

13

 

Aim the remote control at the remote control sensor and operate.

14

 

 

 

No picture or sound.

Check the video or audio connection.

10`12,

 

Check the power or input setting of the connected equipment.

32

 

 

Check that the DVD-RAM has something recorded on it.

 

 

 

You have forgotten your ratings

While stopped and “DVD/CD” is the source, press and hold [] on the main unit and [S10] on the

password.

remote control until “Initialized” disappears from the television. Turn the unit off and on again.

 

Reset all the settings to Factory

All settings will return to the default values.

 

Preset.

 

 

 

 

 

Specific operation undesirable or unexpected

 

 

 

 

It takes time before play starts.

Play may take time to begin when an MP3 track has still picture data. Even after the track starts,

[MP3]

the correct play time will not be displayed, however this is normal.

 

Folders deeper than the eighth

Folders deeper than the eighth layer are displayed as the eighth layer.

layer on a data CD are not

 

 

displayed correctly.

 

 

[WMA] [MP3] [JPEG]

 

 

 

 

 

A menu screen appears during

This is normal for Video CDs.

skip or search. [VCD[

 

 

Programmed items are not

Some items cannot be played even if you have programmed them.

played. [DVD-V]

 

 

 

 

 

The on-screen menu shows “2”

Even if a second soundtrack isn’t recorded, two numbers will normally be shown.

as a soundtrack option when

 

 

[AUDIO] is pressed, but the

 

 

audio does not change. [DVD-A]

 

 

Play restarts from the beginning

This is normal for DVD-Audio.

of the track when soundtrack is

 

 

changed. [DVD-A]

 

 

 

 

 

Subtitle

 

 

 

 

 

Subtitle position is wrong.

Adjust the position. (“Subtitle Position” in Display Menu)

23

No subtitles.

Display the subtitles.

18

 

 

 

Marker

 

 

 

 

 

Cannot add markers.

You cannot add markers with DVD-RAM.

 

If the disc’s elapsed play time doesn’t appear on the unit’s display, you cannot add markers.

A-B repeat

 

 

 

 

 

Point B is automatically set.

The end of an item becomes point B when it is reached.

A-B repeat is automatically

A-B repeat is canceled when you press [QUICK REPLAY].

canceled.

 

 

 

 

 

Sound abnormal or improper

 

 

 

 

 

Sound distorted.

Noise may occur when playing WMA files.

Effects do not work.

Some audio effects do not work or have less effect with some discs.

 

Multi Re-master and Dolby Pro Logic II do not work if you have changed the play speed.

 

 

 

Humming heard during play.

An AC mains lead or fluorescent light is near the subwoofer. Keep other appliances and cables

 

away from the subwoofer.

 

Sound mixed.

If you are using the scart terminal (AV) and the audio input terminals (TV AUDIO IN) at the

 

same time, turn off the connected equipment at one or the other terminals.

 

 

 

 

Menus

 

 

 

 

 

The Setup menu cannot be

Select “DVD/CD” as the source.

accessed.

Cancel all group, program and random play.

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Panasonic SC-HT520, SC-HT878, SC-HT870 specifications Troubleshooting guide

SC-HT520, SC-HT870, SC-HT878 specifications

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