TROUBLESHOOTING
Refer to the symptoms and measures listed below before sending the camera for repairs. If the problem persists, contact your local reseller or service center.
Power Supply
Symptom
The power does not come on.
The power cuts out during use.
The power does not go off.
The battery runs out quickly.
Cause
The battery is not loaded. The battery is exhausted.
The camera was left unattended and unused, so the auto power off cuts it off.
The battery is exhausted.
Camera malfunction.
It is being used in extreme low temperature.
Many shots are being captured in dark places inside, requiring flash.
The battery is not fully charged.
The battery is not used for an extended period of time after charged.
Measure
Load the battery correctly.
Recharge or use the AC power adapter. Turn the power back on.
Recharge or use the AC power adapter.
Reload the battery. If using the AC power adapter, reconnect it.
Fully charge the battery and discharge it for at least one complete cycle before use to maximize its performance and lifetime.
Long period of continuous use of the
The battery or camera feels warm. camera or the flash.
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