34 Troubleshooting

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom

Possible solutions

 

 

No display on screen

• Check whether power cord is properly connected into the

 

mains socket and to your TV. If there is still no power,

 

disconnect plug. Wait for 60 seconds and re-insert plug.

 

Switch on TV again.

 

• Press the

key on the remote control.

 

 

Poor reception

• Check antenna connection to the TV and to the wall antenna

(snowy noise)

socket.

 

 

• Try manually adjusting your picture (see page 30).

 

• Have you chosen the right TV system? (see to page 30).

 

• Press the

key to check the signal strength.

 

 

No picture

• Verify if the supplied cables are connected properly (The

 

aerial cable to the TV, the other aerial to your recorder, the

 

power cables,....).

 

• Verify if you have selected the correct source.

 

• Verify if the child lock has been switched off.

No sound on

• Check whether the correct TV system is selected (see page 30).

certain channels

 

 

 

 

No sound

• Verify if the volume is not at the minimum.

 

• Check that the mute ( ) mode is not on. If mute mode

 

is on, press the

key to deactivate mute mode.

Verify the connections between the optional equipment and the TV.

Sound interference

• Try switching off any electrical appliances to prevent

 

interference, for example, hairdryer, vacuum cleaner.

 

 

 

Unable to understand

• Press the

key to exit menu from screen.

the selected language

 

 

on screen to operate

• Press the

key again to display menu.

set in digital mode

• Press the

key to select the second item on the menu and

 

the key to enter into the next menu level.

Press the key again and use the key to select the fifth menu item.

Press the key to enter into the next menu level.

Press the Î ï keys to select correct language.

Press the key to confirm selection.

Press the key to exit menu.

TV not responding

• Move closer to the receiver at the front of the TV.

to remote control

• Check the placement of the batteries.

 

• Try changing the batteries.

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Philips LCD And Plasma Panel TV user manual Troubleshooting