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34 Troubleshooting
Below is a list of symptoms you may encounter with your TV. Before you call for service,
make these simple checks.
Symptom Possible solutions
No display on screen • Check whether power cord is properly connected into the
mains socket and to your TV. If there is still no power,
disconnect plug. Wait for 60 seconds and re-insert plug.
Switch on TV again.
• Press the
key on the remote control.
Poor reception • Check antenna connection to the TV and to the wall antenna
(snowy noise) socket.
• Try manually adjusting your picture (see page 30).
•
Have you chosen the right TV system? (see to page
30).
•
Press the
key to check the signal strength.
No picture • Verify if the supplied cables are connected properly (The
aerial cable to the TV, the other aerial to your recorder, the
power cables,....).
• Verify if you have selected the correct source.
• Verify if the child lock has been switched off.
No sound on •
Check whether the correct TV system is selected (see page
30).
certain channels
No sound • Verify if the volume is not at the minimum.
• Check that the mute ( ) mode is not on. If mute mode
is on, press the key to deactivate mute mode.
• Verify the connections between the optional equipment and
the TV.
Sound interference • Try switching off any electrical appliances to prevent
interference, for example, hairdryer, vacuum cleaner.
Unable to understand •
Press the
key to exit menu from screen.
the selected language
on screen to operate
• Press the
key again to display menu.
set in digital mode • Press
the
key
to
select the second item on the menu and
the
key to enter into the next menu level.
• Press the
key again and use the
key
to select the fifth
menu item.
• Press the
key to enter into the next menu level.
• Press the
Î ï
keys to select correct language.
• Press the
key to confirm selection.
•
Press the
key to exit menu.
TV not responding
• Move closer to the receiver at the front of the TV.
to remote control
•
Check the placement of the batteries.
• Try changing the batteries.