| Troubleshooting |
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Connecting to a computer |
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Symptom | Explanation/Solution |
| • Video playback or sound may stop temporarily depending on your computer. The video |
Your computer is not playing videos, images, | or sound copied to your computer is not affected. |
or sound located on your camcorder | • If your camcorder is connected to a computer that does not support |
properly. | (USB2.0), the image or sound may not play back correctly. Images, video, and sound |
| copied from the camcorder to your computer are not affected. |
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| • Check the system requirements to play back a video. |
| • Shut down all other applications currently running on the computer. |
The playback screen is paused or distorted. | • If you play back a video on your camcorder when it is connected to a computer, the video |
| may not play back smoothly on the computer, depending on the transfer speed. Please |
| copy the file to your PC, and then play it back. |
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Overall operations
Symptom
The date and time are incorrect.
Explanation/Solution
•Has the camcorder been left unused for a long period of time?
The backup internal rechargeable battery may be discharged. ¬page 28