Samsung HMX-Q11BP, HMX-Q130BP, HMX-Q100UP, HMX-Q10BP An afterimage remains on the LCD screen

Troubleshooting

Display

Symptom	Explanation/Solution
An afterimage remains on the LCD screen.	•	This occurs if you disconnect the AC power adaptor or remove the battery before turning
		the power off.
The image on the LCD screen looks dark.	•	Ambient light is too bright. Adjust the brightness and angle of the LCD.

Recording

Symptom	Explanation/Solution
Pressing the Recording start/stop button	•	Set your camcorder to the recording mode. ¬page 26
	•	There is not enough free space to record on the storage media.
does not start recording.
	• Check if memory card is not inserted or write-protect tab is set to lock.
The actual recording time is less than the	•	The estimated recording time may vary depending on content and features used.
estimated recording time.	•	When you record an object that moves fast, the actual recording time may be shortened.
	• There is no more free space for recording on the storage media. Back up important files
		on your PC and format the storage media or delete the unnecessary files.
The recording stops automatically.	• If you make recordings or delete files frequently, the performance of the storage media
		deteriorates. If this occurs, format the storage media again.
	• If you use a memory card with low writing speed, the camcorder automatically stops
		recording videos and a corresponding message appears on the LCD screen.
When recording a subject illuminated by	•	This is not a malfunction.
bright light, a vertical line appears.
When the screen is exposed to direct sunlight	•
during recording, the screen becomes red or		This is not a malfunction.
black for an instant.
During recording, the date/time does not	• “Date/Time Display” is set to “Off”. Set the “Date/Time Display” to On. ¬page 68
display.
	• Set your camcorder to the photo recording mode. ¬page 26
You cannot record a photo image.	•	Release the lock on the write-protection tab of the memory card if any.
	• The storage media is full. Use a new memory card or format the storage media.
		¬page 77 Or remove unnecessary images. ¬page 58	99