Samsung SNH-1011ND user manual 36 · English

Problem		Action
No sound is output	- Click the Voice icon in the video playback page, or check if the voice is
	turned On in your smart phone app.
from the video.	- Depending on the policy of the Internet service provider, the sound output
	may not be supported. (in either 3G UDP or Relay mode)
	- You must create a new camera password.
I forgot my Camera	- Press and hold the reset button in the rear of the product for at least
	5 seconds to reset to the factory default.
password.
	- After the factory reset, access the camera and set the Camera password
	again.
I want to change my	- After logging in, click <	> icon and move to the “Account” page, select
password and/or
email address.	an item (password and/or email address) and make changes as necessary.
Camera will be	- Check the UPnP setting of the router.
connected in a relay
	- Maintain the network upload speed at 500Kbps or higher.
mode.

Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

36 · English