Troubleshooting
SYMPTOMS AND SOLUTIONS
If these solutions do not resolve your problem, contact your nearest Samsung authorised service centre.
Power
Symptom | Explanation/Solution | |
The product does not turn on. | • The internal battery may be discharged. | |
Charge the battery. | ||
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| • Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the product | |
The power turns off automatically. | turns off automatically (Auto Power Off). To disable this option, change the setting of | |
Auto Power Off to Off. ¬page 72 | ||
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| • The battery is almost exhausted. Charge the battery. | |
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| • Unplug the | |
Power cannot be turned off. | turning it on. | |
| • Press the [RESET] button. ¬page 17 | |
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| • The temperature is too low. | |
The battery discharges quickly. | • The battery is not fully charged. Charge the battery again. | |
• The battery has reached the end of its lifespan and cannot be recharged. | ||
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| Contact your local Samsung dealer. | |
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Display
Symptom | Explanation/Solution | |
The TV screen or LCD display has distorted | • This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice | |
images or has stripes at the top/bottom or | ||
versa. For more details, see the display specifications. ¬page 77 | ||
on the left/right. | ||
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Unknown indicator appears on the screen. | • A warning indicator or message appears on the screen. ¬pages 87~89 | |
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An afterimage remains on the LCD screen. | • This occurs if you disconnect the | |
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The image on the LCD screen looks dark. | • Ambient light is too bright. Adjust the brightness of the LCD. ¬page 70 | |
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Appendixes 90