Samsung HMX-W300BP user manual Start recording, Cool off for ten minutes in a cool place

Troubleshooting

Recording

Symptom	Explanation/Solution
	•	Press the [Mode ( / )] button to set the video recording or the photo recording mode.
		¬page 30
Pressing the [OK (REC)] button does not	• There is not enough free space to record on the storage media.
	•	The internal temperature of your product is unusually high. Turn off your product and let it
start recording.
		cool off for ten minutes in a cool place.
	• Your product is damp and moist inside (condensation). Turn off your product and leave it
		for about 1 hour in a cool place.
The actual recording time is less than the	• The estimated recording time may vary depending on content and features used.
	• When you record an object that moves quickly, the actual recording time may be
estimated recording time.
		shortened.
	• There is no more free space for recording on the storage media. Back up important files
		on your PC and format the storage media or delete unnecessary files.
The recording stops automatically.	• If you make recordings or delete files frequently, the performance of the storage media
		deteriorates. If this occurs, format the storage media again.
	• If you use a memory card with a low write speed, the product automatically stops
		recording videos and displays a message on the LCD screen.
When recording a subject illuminated by	• This is not a malfunction.
bright light, a vertical line appears.
During recording, the date/time does not	•	Date/Time Display is set to Off. Set Date/Time Display to On. ¬page 70
display.
	• Set your product to the photo recording mode. ¬page 30
You cannot record a photo image.	•	The storage media is full. Use a new memory card or format the storage media.
		¬page 74 Or remove unnecessary images. ¬page 60
You don’t hear the shutter sound when you	•	Set Shutter Sound to On. ¬page 72
	•	During dual recording (video and photo), the Shutter Sound is off.
record a photo image.
	•	When the micro HDMI cable is connected to the product, the Shutter Sound is not available.

Appendixes 91