Before contacting a service centre
Camera does not take images when pressing the Shutter button
•There is insufficient memory capacity
→Delete unnecessary image files
•The memory card has not been formatted
→Format the memory card (p.55)
•The memory card is exhausted
→Insert a new memory card
•The memory card is locked
→Refer to [Card Locked!] error message
•The camera’s power is off
→Turn the camera power on
•The battery is exhausted
→Insert fresh batteries.
•Battery is inserted incorrectly with the polarities reversed
→Insert the battery according to the polarity marks (+,
The camera suddenly stops working while in use
•The camera stopped due to a malfunction
→
The images are unclear
•A picture was taken without setting an appropriate macro mode
→Select an appropriate macro mode to take a clear image.
•The picture was taken with the subject beyond the flash range
→Take a picture within the flash range
•The lens is smudged or dirty
→Clean the lens
The flash does not fire
•Flash off mode has been selected
→
•The camera mode can’t use the flash
→Refer to the FLASH instruction (p.21)
Incorrect date and time is displayed
•The date and time have been set incorrectly or the camera has adopted the default settings
→Reset the date and time correctly
The camera buttons do not operate
•Camera malfunction
→
A card error has occurred while the memory card is in the camera.
•Incorrect memory card format
→
The images don't play back
•Incorrect file name (Violation of DCF format)
→Do not change the image file name
Colour of image is different to the original scene
•White balance or effect setting is incorrect
→Select appropriate White balance and effect
Images are too bright
•Exposure is excessive
→Reset exposure compensation