Uniden G955 manual Solving Problems

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SOLVING PROBLEMS

If you have any trouble with your system, try these simple steps. If you are still having a problem with your camera, check the manual that came with your camera. If you still have a question, call our Customer Care Line; see “Customer Care” on page 2.

	If…	Try..

	The motion sensor won’t	• Increasing the sensitivity of the motion sensor (see page 20).
	respond to movement.	• Checking the settings on the Record screen (see page 18).

	The motion sensor goes off	• Decreasing the sensitivity of the motion sensor (see page 20).
	when there’s nothing there.	• Refer to “Placement Considerations” on page 9.

		• The video files play with a Quicktime® player. Download this free
	I can’t play my video clips	player from www.apple.com.
	in another program.	• Video will play in players such as Windows Media® Player if an
		H.264 CODEC plug-in is installed.

	I schedule a recording,	• Ensure that the system time is set to the current time.
	save the schedule, and the	• Ensure that the system time is set to the current time.
	save the schedule, and the	• Make sure that the microSD card is inserted into the monitor and
	recording does not happen
	recording does not happen	there is still memory available on that card.
	at the scheduled time.	there is still memory available on that card.
	at the scheduled time.

		• making sure the camera is plugged in and the red LED is on.
		• making sure the camera is paired to the correct channel.
	The camera’s signal status	• re-pairing the camera and monitor.
	icon shows no bars.	• moving the camera closer to the monitor; it might be out of range.
		• make sure the camera setting is turned on in Camera Setup (see
		“Camera On” on page 24).

	The camera’s signal status	See “General Guidelines” on page 9 for tips on improving video
	icon shows one or two bars
	icon shows one or two bars	quality.
	or the video quality is poor.	quality.
	or the video quality is poor.

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Contents Video Surveillance System G955 User’s Guide Customer Care Contents Specifications Important Information Getting Started WHAT’S Included G955 Monitor Getting to Know the G955 SystemWhat the lights mean G955 Camera GC45Mount the Camera Stand Set Up the MonitorScreen remains dark until the cameras are powered up Placement ConsiderationsAttach the Camera System Settings Camera SettingsRecording Settings Live Screen Uniden Guardian Software Operation OverviewIcon What it does What the Icons MeanLeft of the number Changing How the Live Screen Displays Using the PentaZoom FeaturePlaying Back Recorded Video Using Your SystemRecording Live Video You can record from all cameras at the same timeDeleting Recorded Files Pair Camera Some things to know about pairing camerasAdding New Cameras Try Troubleshooting Camera PairingOverview Uniden Guardian Settings ScreenMain Screen Sub Screens What it Does Pairing Camera Setup Screen    Camera OnMotion Detection Recorder Setup ScreenEmail Alert     For Gmail Schedule RecordClear a Scheduled Recording Internet Setup Network Setup ScreenTap Security Code to display the Security Code screen Security CodeNetwork Information Screen Period Alarm Setup ScreenMelody System Setup ScreenPower Saving Screen Auto Lock Time Clock AlarmTime Setting Uniden Guardian System supports up to a 32 GB microSD Card Storage ManagementFormat System UpgradeLanguage Quick Tips Screen System Requirements Connecting to the InternetSetting up a portal account Connecting to the Intranet Home networkSetting up a Portal Account Enter Account Name Enter the Security Code Enter the did CodeTake a Snapshot from Portal Record Video from PortalEstablishing Your G955 System on the App Using the Guardian 2 AppAndroidTM App Operation System Setup IconsTo View Recorded Files from Your Mobile Device To Enable Event NotificationTo Take Snapshots and Record from Live View IOS App Operation Information Options To Enable Event Notification To Delete Files To Take Snapshots and Record from Live View Cameras Upgrading your Uniden Guardian FirmwareTaking Care of Your Hardware MonitorCopying Files from the microSD Card to the Computer Solving Problems Verify these items for you Specifications Cmos FCC Part 15 Compliance Statement Lithium-Polymer Battery WarningRecycling and Disposal Information Compliance InformationRadio Equipment Notice IC Compliance InformationCE Compliance Information RF Exposure InformationOne-Year Limited Warranty Uniden America Service Henrietta Creek Rd Roanoke, TX Page Uniden America Corporation