Toshiba IK-WB16A-W user manual Troubleshooting

Page 109

Troubleshooting

Reboot and restore

If an operational problem occurred in the camera, please refer to the Reboot and Restore function on page 16.

!Restoring the factory defaults will erase any previous settings.

Audio

When using multiple network cameras, restart Internet Explorer each time you switch

the camera. Using the same Internet Explorer session for the multiple cameras may transmit multiple camera's audio.

External Microphone

The usable microphone is the Plug-in-power Condenser Microphones with 3.5mm Stereo mini- plug. And right angle plug is highly recommended.

Recommended system requirements

Windows® XP, Windows Vista® Business, Windows 7® Professional, Internet Explorer Ver 8.0

Minimum of 2GHz CPU, 1GB RAM, and 512MB Graphics adapter

Lens Focus

This camera is using the pan focus lens. This camera comes into focus from 1.5m to infinite distance.

The surrounding part of image is a bit out of focus compared to the central part, due to the lens spec. It is not failure.

There may be a difference of focus if compared to the left, right, top and bottom of image. It is not failure.

WPS (Wi-Fi Protected Setup) : IK-WB16A-W only

When using WPS button, make sure the router settings first. WPS of IK-WB16A-W doesn't support WEP security mode.

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Contents Model IK-WB16A / IK-WB16A-W Table of Contents 109 FCC USA-INFORMATION IntroductionTerms and Trademarks Attachments Important SafeguardsLightning When using a wireless LAN function IK-WB16A-W Field Installation Marking Do not aim the camera at the sun Disclaimer Precautions for UseWireless LAN and Your Health AC Adapter Specifications Package Contents Front Panel Physical DescriptionStatus LED WPS/Reset Hardware Installation InstallationNetwork Deployment Internet When using a PoE-enabled switch ADSL/Cable/Hub Software Installation Ready to Use Using Web Browsers Accessing the Network CameraPage Using Rtsp Players MPEG-4 Using 3GPP-compatible Mobile DevicesHost Name MainConfiguration Area Page Video Control Buttons MPEG-4 Media Options Client SettingsMP4 Saving Options Configuration System SystemDI and do System TimeSecurity Root PasswordManage Privilege Manage UserCreate and Install Certificate Method Enable HttpsHttps Hypertext Transfer Protocol over SSL Https Create self-signed certificate manually Page Page Snmp Simple Network Management Protocol Snmp ConfigurationNetwork Type NetworkPPPoE Point-to-point over Ethernet Steps to enable the UPnPTM user interface on your computer Page Enable IPv6 Http//20010c08250000020202d1fffe0465f4 Ieee Toshiba IK-WB16A CoS the Vlan 802.1p model Http Two way audio HttpsFTP Rtsp Streaming Page Wireless LAN IK-WB16A-W only Page Page Ddns Ddns Dynamic domain name serviceGeneral Settings Access ListFilter IP address 192.168.2.x will be bolcked Administrator IP addressAudio and Video Video SettingsOptions of Video Advanced Mode Image Settings Page Sensor Settings Advanced Mode Cropped image Page Page Audio Settings Motion Detection Follow the steps below to enable motion detectionPage Camera Tampering Detection Check Enable camera tampering detectionCamera Control Preset PositionsHome page in PTZ Mode Patrol Settings Preview Homepage LayoutLogo Theme Options Page Application Event SettingsPage Trigger Event Schedule Page Page Server Type Server SettingsPage Page Media Type Media SettingsVideo20100115100341 Page Format is HH 24r Recording Recording SettingsRecording Settings 20100115 20100116 20100117 SD Card Management Local StorageSearching and Viewing the Records Search Results Click to adjust the image size103 View Parameters System LogRemote Log Current LogReboot MaintenanceRestore CalibrateExport / Upload Files Upgrade Firmware 108 Troubleshooting IK-WB16A SpecificationsIK-WB16A-W Appearance Diagram IK-WB16A-W Technology License Notice Preamble 116 117 No Warranty END of Terms and Conditions Toshiba America Information SYSTEMS, INC