Vivitar DVR 785HD, DVR785-BLU, DVR785HDBLU user manual Technical Support Troubleshooting

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Technical Support

For technical support issues please visit our website at www.vivitar.com. You can find manuals, software and FAQ’s at the website. Can’t find what you are looking for? E-mail us at support@vivitar.com and one of our technical support team members will answer your questions. For phone support in the US please call 1-800-592-9541, in the UK call 0800 917 4831, in Australia call 1800-006-614. If you would like to call from anywhere else, please visit www.vivitar.com for your local toll free number.

Troubleshooting

Q: I have taken photos and selected the “Get Images” button. I get a message that the images were successfully transferred but the photos do not appear on my computer. What do I do?

First ensure that you have in fact taken photos. Press the Shutter button to take some sample photos or videos and then try downloading them again.

If the photos are saved to the SD memory card then all the photos should appear.

Q: How do I make sure I don't lose important pictures?

This camcorder requires a Micro SD card for normal use. If the camera powers off nothing will happen to the images stored on the memory card. We recommend always downloading your photos and videos to your computer as soon as possible to prevent unintentional data loss.

Q:I deleted images using the Vivitar Experience Image Manager. The images were also deleted from my computer. How do I recover images that I accidently deleted?

All images deleted using the Vivitar Experience Image Manager are sent to your computer’s

Recycle or Trash Bin and can be retrieved from there.

DVR785HD_1.0_092312-TA

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Contents DVR 785HD Contents Introduction What’s Included Parts of the Camcorder Initial Camcorder Setup Charging the Battery Installing the Micro SD Memory CardBattery Powering the Digital Camcorder onMicro SD Memory Card Power On Video Capture Mode Photo Capture ModeVehicle Mounted Video Capture Mode Playback Mode Photos & VideosCamcorder Technical Specifications ISOCamcorder Mounts and Accessories Waterproof CaseInstalling the Bicycle Mount Handlebar Clamp Installing the Helmet Mounting System Powering On Your Camcorder Turning Power On and OffAuto Power Off Power Saving Feature Mounting AdapterVideo Capture Mode Taking a VideoVehicle Mounted Video Capture Mode Page Photo Capture Mode Taking a PicturePlayback Mode To enter the Playback ModeTo exit the Playback Mode Viewing Captured ImagesDeleting Captured Images Computer System Requirements Windows OSInstalling the Software Connecting the Camcorder to the Computer Getting Videos from the Camcorder to the Computer Getting Started Transferring Photos and Videos Apple iPad Apple iPad Camera ConnectionCamcorder Maintenance Sakar Warranty CardTechnical Support Troubleshooting How do I make sure I dont lose important pictures?
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