Troubleshooting
Troubleshooting: Problems and Solutions
Note: For more troubleshooting tips and frequently asked questions, refer to 3ware’s support web page at http://www.3ware.com/support.
Note: More troubleshooting problems and solutions can be found on the 3ware web site at http://www.3ware.com/NewFaq/3ware.htm.
Hardware installation
Q1: The rail on the ATA RAID controller doesn't fit in the case. Use a screwdriver to remove the black end rail. It aligns and secures the ATA RAID controller in the computer chassis but is not critical for operation.
Q2: The system doesn’t begin booting (no BIOS runs) when the ATA RAID controller is installed but boots OK when the con- troller is removed.
Check the cabling between the drives and the ATA RAID controller. A cable plugged in upside down can prevent your system from run- ning its BIOS.
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