IBM 7000 Series Appendix B Warranty, Technical Support and Service, Limited Warranty, Exclusions

3ware Escalade ATA RAID Controller Installation Guide

Microsoft Windows Hardware Quality Lab (WHQL)

3ware, Inc. is committed to Microsoft Windows Hardware Quality Labs (WHQL) certification for all its products. However, a product’s software drivers are typi- cally submitted for certification at nearly the same time as their release to market. Since the certification process may lag behind the release of the drivers, please refer to our WEB site at www.3ware.com for current certification information.

European Community Conformity Statement

The StorSwitch Controller Card Model StorSwitch 4D is in conformity with the following Common Technical Regulations and/or normative documents:

EN 55022 Limits and methods of measurements of radio interference characteristics of information technology equipment

EN 61000-4-2Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 2: Electrostatic discharge immunity test

EN 61000-4-3Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 3: Radiated, Radio-Fre- quency, Electromagnetic Field Immunity Test

EN 61000-4-4Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 4: Electrical fast tran- sient/burst immunity test

EN 60950 Safety of information technology equipment, including electrical business equipment following the provisions of the Electromagnetic Compatibility Directive 89/23/EEC Low Voltage Directive.

Appendix

Appendix B

Warranty, Technical

Support and Service

Limited Warranty

3-Year Hardware Warranty: 3WARE, INC. warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of original purchase. 3ware, at no charge and at its option, will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. Repair parts or replacement products will be provided by 3ware on an exchange basis and will be either new or refurbished to be functionally equivalent to new. Products or parts replaced under this provision shall become the property of 3ware.

Software Warranty: 3WARE, INC. will replace a defective media purchased with this product for a period of up to 30 days from the date of purchase.

For detailed terms and conditions, please see the Limited Hardware Warranty and Software License Agreement at our website: http://www.3ware.com/support/rma_form.asp

3ware warranty service is provided by returning the defective product to 3ware.

Exclusions

THIS WARRANTY DOES NOT COVER ANY DAMAGE TO THIS PRODUCT WHICH RESULTS FROM ACCIDENT, ABUSE, MISUSE, NATURAL OR PERSONAL DISASTER, OR ANY UNAUTHORIZED DISASSEMBLY, REPAIR OR MODIFICATION. 3WARE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, OTHER LOSS, DAMAGE OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM THE CUSTOMER’S MISUSE OF OR INABILITY TO USE THE PRODUCT, EITHER SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT, REGARDLESS OF WHETHER 3WARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 3WARE IS NOT LIABLE FOR and DOES NOT COVER UNDERWARRANTY, ANY COSTS ASSOCIATED WITH SERVICING AND/OR THE INSTALLA- TION OF 3WARE PRODUCTS. THIS WARRANTY SETS FOR THE ENTIRE LIABILITY AND OBLIGATIONS OF 3WARE WITH RESPECT TO BREACH OF WARRANTY and THE WARRANTIES SET FORTH OR LIMITED HEREIN

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