11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
Symptom | Problem | Solution | |
I receive an error message | Polaroid Digital camera driver” | Shut down all other applications and | |
when I am installing the | does not load. | attempt to reinstall the driver. | |
Polaroid Digital camera |
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| Check to see if the USB controller in your | ||
driver. |
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| BIOS is activated. Please refer to Polaroid | ||
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| website for how to active USB controller | |
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| in BIOS. | |
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I cannot upload images to | Connection failure. | Check all cable connections are secured. | |
my computer. |
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Incorrect driver type. | Set the camera’s driver type to the Mass | ||
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| Storage mode. | |
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I cannot run the Polaroid | Conflict with another camera | If you have another camera installed on | |
Digital camera driver”. | driver or capture device. | your computer, remove it and it’s driver | |
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| completely from your system to avoid | |
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| conflicting with your camera. | |
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My CD Installation wizard | The auto installation file is | Go to the computer desktop. Right click on | |
does not work. | switched off or the | “My Computer”. Click “Properties”. Select | |
| disconnected. | “Device Manager”. Double click on “CD- | |
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| ROM”, double click on | |
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| manufacturer’s name. Click on “Settings”. | |
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| Ensure both “Auto insert notification” and | |
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| the “disconnect” are ticked off. If you | |
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| change the settings the computer will ask | |
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| you to restart your PC. Click “Yes”. | |
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I get a blurred image when | There may be a momentary delay | Hold your camera steady until you hear | |
uploading my images to my | between pressing the shutter | a beep which indicates the exposure is | |
computer. | button and the actual exposure. | completed. |
66 | Polaroid Digital Camera User Guide |
| www.polaroid.com |