
| Symptom | Problem | Solution | 
| 
 | 
 | 
 | 
| I cannot erase pictures. | All the pictures in memory are protected. | Unprotected the pictures you want | 
| 
 | 
 | to delete. | 
| 
 | 
 | 
 | 
| AVI file cannot be played. | DirectX version is lower than 9.0. | Install directx 9.0 or above. | 
| 
 | Or | Visit http://www.microsoft.com/ | 
| 
 | Windows Media player not | directx for more detail. | 
| 
 | installed in the computer | Or | 
| 
 | 
 | Please go to | 
| 
 | 
 | http://www.microsoft.com/windows/ | 
| 
 | 
 | windowsmedia/players.aspx to | 
| 
 | 
 | download the Windows Media Player | 
| 
 | 
 | to play the video clips. | 
| 
 | 
 | 
 | 
| The camera is detected by the | The removable disk crashes with the | Disconnect the crashed network drive | 
| Windows and works properly. | network drives. | and reserve this drive letter for the | 
| But a drive letter of the | 
 | camera. | 
| Removable disk is not created. | 
 | 
 | 
| 
 | 
 | 
 | 
| There is no response from the | The LCD screen is frozen or the | Remove and  | 
| camera while pressing any buttons. | camera is hang up. | batteries to reset the camera. Your | 
| 
 | 
 | valuable data stored in the camera | 
| 
 | 
 | will not be lost. | 
| 
 | 
 | 
 | 
| An error message appears on the | Printer may not support some | Select “DEFAULT” for a particular print | 
| LCD screen before or during printing. | advanced print features. | setting or visit http://www.polaroid.com for | 
| 
 | Or | the solutions. | 
| 
 | Some fault occurs with the printer. | Or | 
| 
 | Or | Please refer to the printer’s user guide for | 
| 
 | Print settings can be configured for | the solutions. | 
| 
 | images only. | Or | 
| 
 | 
 | Make sure that there are no video clips or | 
| 
 | 
 | other file format in the current memory | 
| 
 | 
 | before printing. | 
| 
 | 
 | 
 | 
| Pictures are overexposed or | An incorrect flash mode is applied for shooting. | Select a correct flash mode for shooting | 
| under exposed. | 
 | according to the surrounding lighting conditions. | 
| 
 | 
 | 
 | 
| When connecting the camera | Your camera driver installation has | Insert the Windows CD or Your camera | 
| to the PC in Capture mode, | not completed. | driver CD. If your camera driver CD | 
| Windows prompt to insert | 
 | is inserted, please set the path to | 
| system disk. | 
 | |
| 
 | 
 | And continue the installation. | 
| 
 | 
 | 
 | 
Please also refer to the help files & User Guides that accompany the enclosed applications. For further information and support, please visit our website: http://www.polaroid.com
| 68 | Polaroid Digital Camera User Guide | 
| 
 | www.polaroid.com |