BenQ DC E510 user manual Troubleshooting, Symptom Cause Measure

TROUBLESHOOTING

Refer to the symptoms and measures listed below before sending the camera for repairs. If the problem persists, contact your local reseller or service center.

Symptom	Cause			Measure
The power does not	The battery is not loaded.			Load the battery correctly.
come on.	The battery is exhausted.			Recharge or use the AC power
				adapter.
	The AC power adaptor is not			Reconnect it properly.
	connected correctly.
The battery runs out	It is being used in extreme low			—
quickly.	temperature.
	Many shots are being captured in			—
	dark places, requiring flash.
	The battery is not fully charged.			Fully charge the battery and dis-
	The battery is not used for an			charge it for at least one complete
	extended period of time after being			cycle before use to maximize its per-
	charged.			formance and lifetime.
The battery or camera	Long period of continuous use of			—
feels warm.	the camera or the flash.
The flash does not	The camera is set to	/	/	Switch the camera to a mode other
fire.				than those listed.
The flash cannot	The flash is set to no flash.			Set the flash to something other than
recharge.				no flash mode.
Even though the flash	The distance to the subject is greater			Get closer to the subject and shoot.
fired, the image is	than the flash’s effective range.
dark.
The image is too	The image was captured in a dark			Set the flash to another mode.
dark.	place while set to no flash.
	It is under-exposed.			Set the exposure compensation to a
				larger value.
The image is too	The image is over-exposed.			Set the exposure compensation to a
bright.				smaller value.
Printer displays error	Printer fault			Turn the printer off and on to reset
message				it.

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Troubleshooting 29