Axis Communications AXIS 225FD Status and Network indicator LEDs are flashing red rapidly

Page 56

56AXIS 225FD - Troubleshooting

 

Poor rendering of MPEG-4 images.

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

 

enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control

 

 

panel applet.

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can

 

 

usually be downloaded from the manufacturer's web site.

 

 

If images are degrading, try decreasing the GOV length, see Advanced Settings, on

 

 

page 20.

 

Color saturation is different in MPEG-4

Modify the settings for your graphics adapter. Please see the adapter's documentation

 

and Motion JPEG.

for more information.

The

test image does not display as expected

 

 

 

 

 

Image settings.

Not all settings have an effect on the test image. For more information, see the help on

 

 

Image Settings.

The

Power indicator is not constantly lit

 

 

 

 

 

Faulty power supply.

Check that you are using the correct power supply. See Power, on page 58 of Technical

 

 

Specifications.

The

 

Status and Network indicator LEDs are flashing red rapidly

 

 

 

 

Hardware failure.

Contact your Axis dealer.

The

 

Status indicator LED is flashing red and the camera is inaccessible

 

 

 

 

A firmware upgrade has been inter-

See the Emergency Recovery Procedure above.

 

rupted or the firmware has otherwise

 

 

been damaged.

 

Poor quality snapshot images

 

 

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least

 

workstation.

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

Browser freezes

 

 

 

 

 

Netscape 7.x or Mozilla 1.4 (or later)

Lower the image resolution.

 

can sometimes freeze on a slow com-

 

 

puter.

 

Problems uploading files

 

 

 

 

 

Limited space.

There is only limited space available for the upload of your own files. Try deleting one

 

 

or more existing files, to free up space.

 

Missing images in uploads.

This can occur when trying to use a larger image buffer than is actually available. Try

 

 

lowering the frame rate or the upload period.

Overlay is not displayed

 

 

 

 

 

Incorrect size or location of overlay.

The overlay may have been positioned incorrectly. Refer to the online help for informa-

 

 

tion on the limitations when using image overlays and privacy masks.

Motion Detection triggers unexpectedly

 

 

 

 

 

Changes in luminance.

Motion detection is based upon changes in luminance in the image. This means that if

 

 

there are sudden changes in the lighting, motion detection may be mistakenly trig-

 

 

gered. Lower the sensitivity setting to avoid problems with luminance.

 

 

 

For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup

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Contents Axis 225FD About this Document Contents Axis 225FD Product Features Key FeaturesOverview Control button Serial number S/NLED Indicators PowerNetwork HeaterAccessing the Camera Access From a BrowserSetting the Focus/Zoom Setting the Root PasswordAccessing the camera from the Internet Live View Axis 225FD Accessing the Camera Motion Jpeg Video StreamsVideo Stream Types How to stream MPEG-4 MPEG-4 protocols and communication methodsRTP/RTSP/HTTP or RTP/RTSP/HTTPS Other methods of accessing the video streamAxis Media Control Other MPEG-4 clients Setup Tools Accessing the setup tools from a browserImage Appearance Video and Image SettingsImage Settings Overlay/Mask Settings Video StreamTest Overlay/Mask TypeImage Formats Image Size Upload and use an overlay/maskOverlay image/privacy mask requirements Advanced Settings Camera SettingsMPEG-4 Settings Mjpeg Settings Live View Config Use custom settingsUpload Own Web Files Own homeUser-defined Links Example Check Show Custom LinkDefault Video Format Default ViewerAction Buttons Output ButtonsExternal Video Viewer settingsHtml Examples Sequence Mode Definitions Event ConfigurationEvent Servers Configuring Event Types How to set up a triggered eventTriggered Event Click Add triggered... on the Event TypesPre-trigger and Post-trigger buffers Scheduled EventSettings Camera TamperingMotion Detection Port Status Object SizeSystem Options Security UsersSecurity IP Address Filtering ReferralsSecurity Https Security Authentication process CA serversDate & Time Network Basic TCP/IP SettingsIP Address Configuration DNS Configuration Network Advanced TCP/IP SettingsServices Link-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT Traversal Network TrafficNetwork Socks Network QoS Quality of ServiceQoS Settings Network Smtp email Network SnmpNetwork UPnP Network RTP Multicast/MPEG-4LED Settings MaintenanceSupport Support OverviewAdvanced Logs & ReportsResetting to the Factory Default Settings Using the Control ButtonUnit Connectors Terminal connector block pinout Terminal BlockLED indicators Terminal connector schematic diagramPin Function Power connectionsPower Connector Block Schematic Diagram Power Terminal Block and Power Connectors Upgrading the Firmware TroubleshootingChecking the Firmware Emergency Recovery Procedure Symptoms, Possible Causes and Remedial ActionsHardware problems Problems setting the IP addressEtc, to a destination outside the local network Your Axis 225FD is accessible locally, but not externallyWeb browser Video/Image problems general Decode only I framesStatus and Network indicator LEDs are flashing red rapidly Problems uploading filesPoor quality snapshot images Browser freezesTechnical Specifications LensMaintenance Applications General performance considerations Optimizing your systemFrame rates Motion Jpeg and MPEG-4 BandwidthGlossary of Terms Axis 225FD Glossary of Terms Index Http APIRtsp
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