Intellinet Network Solutions 550000 manual Trouble Shooting

Page 52

Network Video Server User’s Guide

14.Can I view a Video Server image from my PDA?

Network IP Cameras can now be viewed on most Windows CE, including Pocket PC and Pocket PC 2002, Windows Mobile 2003 and Windows Mobile 2005 devices, such as the Compaq iPAQ, HP Jornada, Dell Axim, Casio Cassiopeia and many other devices.

The free Pocket PC Viewer can be downloaded from the INTELLINET NETWORK SOLUTIONS Web Site.

C. Trouble Shooting

This appendix provides useful information to help you to resolve any difficulty you might have with your NETWORK VIDEO SERVER. Fault symptoms, possible causes and remedial actions are provided within a quick reference table.

PINGing your IP Address

By sending a packet to the specified address and waiting for a reply, the PING (Packet Internet Groper) can determine whether a specific IP address is accessible; it also provides a particularly useful method for confirming addressing conflicts with your NETWORK VIDEO SERVER on the network.

Having disconnected your NETWORK VIDEO SERVER, follow the instructions below in association with Symptoms, Possible Cause and Remedial Actions, on next page, and run the PING utility to troubleshoot TCP/IP problems on your network.

①Start a DOS window

②Type ping x.x.x.x, where x.x.x.x is the IP address of NETWORK VIDEO SERVER

③The subsequent replies will provide an explanation as to the case as to the cause of the problem. Replies can be interpreted as defined in the table below:

PING Reply	Interpretation and recommendation
bytes = 32 time = xx ms	The camera responds to PING commands correctly.

Destination host unreachable	NETWORK VIDEO SERVER is not accessible within your
	subnet. You must obtain a new IP address

Request timed out	This IP address is not used by anyone and is available for use
	with your NETWORK VIDEO SERVER

52

Image 52

Contents Network Video Server Network Video Server User’s Guide FCC Compliance Statement Important Notice Table of Contents Network Video Server User’s Guide Product Overview About Network Video ServerMain Features and Benefits Embedded Linux Operating System Real-time Jpeg compressionBroad Range of Applications Developer’s technical supportSystem Requirements NetworkSystem requirement Web BrowserContents Physical DescriptionPower Front PanelVideo Video Output On Air LED Network LEDDigital Input RS232/485 Port Power Out Digital OutputEthernet Installation Summary ConnectingMAC Ethernet Address Media Access Control Address Access via IP AddressesNetwork IP Address Installing Network Video Server in your Network InternetInstallation Using Windows IP Installer Information on IP Addresses Configuring Hyper Terminal Network Video Server User’s Guide Assigning IP Address Network Video Server User’s Guide Network Video Server User’s Guide Accessing Network Video Server Viewing ProgramBehind Firewall ID and PasswordActive-X for MS Explorer Users Manual installation of Active-X Network Video Server User’s Guide Connected Client Administrator MenuLog out Save, Stop save, snap shot, show only image „ The camera generates AVI files in length of 20 minutesFrame rate ExpansionCamera Name LocationConfiguring Administration Tools Administration Menu’s Overview Default ID and Password are all adminVideo Input Image ConfigurationCompression rate Cancel Load Default ValuesImage size Vertical FlipNetwork Configuration Set IP Address, Subnet mask, gateway address To set DHCP, you may select ‘using DHCP’Image Transfer Port Number DNS Domain Name System Use Smtp authentication ID, passwordDdns manual update Status Host NameUser Configuration Password max charactersUser Account max characters Maximum Frame RateEvent Trigger Configuration About from … to … Trigger Condition① Activation of digital input port ② Motion DetectionImage capture option limitation Image capture optionExternal devices signal output Trigger OutputSend captured image via E-mail Send captured image to FTP serverTime Configuration Enable Daylight SavingsSynchronized with NTP server Set manuallySystem Configuration Server nameServer location Supply voltage to output port optionDirect public access to image via Http ‘ Appendix E. Updating Firmware Reboot SystemRestore Factory Default Values Image file name max 10 charactersPTZ Control only for use with PTZ Cctv Cameras PoE Power over Ethernet Support Technical Specifications Approvals Operating TemperatureOthers Frequently Asked Question FAQ What is a Video Server?What if I forgot my password? What is the advantage of the embedded OS?What is the maximum length Ethernet cable I can use? What is Power-over-Ethernet PoE?What additional software is required? How does the built-in motion detection work?Trouble Shooting Can I view a Video Server image from my PDA?Symptoms, Possible Causes and Remedial Actions Symptoms Possible causes Remedial actionsLED Utilizing IP Addresses on Local Network IntroductionFeatures of Addresses Network ConfigurationNetwork Video Server User’s Guide Gateway Address Subnet Mask Broadcast Address Updating Firmware Identify the version of FirmwareFirmware Upgrade Process I/O Connector Function DescriptionRS 232 Cable & Pan/Tilt/Zoom Control Serial ConnectorPIN Function Pan/Tilt/Zoom Control Dynamic Domain Name Service Ddns How to use ODS Ddns service Network Video Server User’s Guide How to use DynDNS Ddns server Click Add Host, and then go to the next Network Video Server User’s Guide Ddns registration for the Network Video Server High Speed Solutions Available IP AddressRouters and Firewalls Reinstating the Factory Default Settings Using the Administrator MenuFactory default setting Glossary of Terms Network Video Server User’s Guide Network Video Server User’s Guide Copyright