Intellinet Network Solutions 550000 manual Symptoms, Possible Causes and Remedial Actions

Network Video Server User’s Guide

Symptoms, Possible Causes and Remedial Actions

Symptoms				Possible causes				Remedial actions
NETWORK		VIDEO		The	IP	address	is	1.Disconnect your NETWORK VIDEO SERVER
SERVER	cannot		be	already used by another				from the network
accessed	from	a	Web	devices				2. Run the PING utility (as described in PINGing
browser								your IP Address below) and follow
The Power LED is not				The	IP	address	is	Run the PING utility (as described in PINGing Your
constantly lit				located		within	a	IP Address, on page 51), If the utility returns “no
				different subnet				response” or similar, the diagnosis is probably
								correct – you should then proceed as follows
								In Windows 95/98 or Windows NT, check the IP
								address for your NETWORK VIDEO SERVER is
								within the same subnet as your workstation:
								1.Click “Start”, “Settings”, “Control Panel” and
								“Network”.
								2.Specify the TCP/IP adapter and click on
								“Properties”. In Properties, Click “IP Address”.
								3.Check that the first 3 number blocks of the IP
								address of your NETWORK VIDEO SERVER
								match the first 3 number blocks of your workstation.
								If not, your NETWORK VIDEO SERVER may be
								on a different subnet and the IP address cannot be
								set from this workstation. You must set the IP
								address for NETWORK VIDEO SERVER from a
								workstation on the same subnet.
								Example:
								IP Address Camera: 192.168.1.221
								IP Address PC: 192.168.1.xxx.
				Other		networking		Trying replacing your network cable
				problems				Test the network interface of the product by
								connecting a local computer to the unit, using a
								standard Crossover (hub-to-hub) Cable.
								If the above actions do not resolve the problem,
								NETWORK VIDEO SERVER maybe faulty, In this
								case, try to localize the problem by connecting
								NETWORK VIDEO SERVER to the serial port of a
								local computer, using the supported RS232 Cable
				Faulty power supply				Verify that you are using an provided power supply
The network LED is off				Faulty cabling				1.To verify that the cables are functional, PING the
								address of a known existing unit on your network.
								2.If the cabling is OK and your network is
								reachable, your should receive the reply similar to
								this:
								. . . bytes = 32 time = 2 ms,

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