LaCie FireWire 800 Drive is not recog, Does your computer’s operat, Ing system support the file

LaCie d2 Quadra • Design by Neil Poulton			Troubleshooting
User Manual			page 26
	Problem	Question	Solution
The drive is not recog-		Has the drive been formatted?	Make sure that the drive has been formatted properly. Please see sec-
nized by the computer.			tions 3. Optional Formatting And Partitioning.
		Does your computer’s operat-	Check your computer’s documentation and see section 3. Optional
		ing system support the file	Formatting And Partitioning
		system?
Error messages under		Did you get an “Error –50”	When copying files or folders from Mac OS 10.x to a FAT 32 volume,
Mac OS 10.x.		message while copying to a	certain characters cannot be copied. These characters include, but are
		FAT 32 volume?	not limited to:
			? < > / \ :
			Check your files and folders to ensure that these types of characters
			are not being used.
		Did you get an error message	Simply ignore this message. The drive will remount to the desktop.
		telling you that the drive has	LaCie drives conserve power by spinning down when you set your
		been disconnected when	computer to sleep mode, and when the computer is “woken” from
		coming out of sleep mode?	sleep, it does not give the drive enough time to spin-up from its sleep
			mode.
		Are you having problems get-	If you are having problems with your FireWire connection under Mac
		ting your FireWire device to be	OS 10.2.x, upgrade to the latest Mac OS version.
		recognized?
The drive is working		Are there other USB, eSATA or	Disconnect any other USB, eSATA or FireWire devices and see if the
slowly.		FireWire devices connected to	drive’s performance increases.
		the same port or hub?
The drive is not running		Is the drive connected to a	If your drive is connected to a USB port or hub, this is normal. A
noticeably faster when		USB port on your computer, or	Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0
connected via Hi-Speed		to a USB hub?	performance levels when it is connected directly to a Hi-Speed USB
USB 2.0.			2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate
			at the slower USB transfer rates.
		Is the drive connected to a Hi-	Check to see that the Hi-Speed USB 2.0 drivers for both your host bus
		Speed USB 2.0 port on your	adapter and device have been installed correctly. If in doubt, un-install
		computer?	the drivers and re-install them.
		Does your computer or oper-	See section 2.1. Minimum System Requirements.
		ating system support Hi-Speed
		USB 2.0?