Wireless-G Internet Video Camera
4.I’m not able to play my recording video files.
Make sure you have Microsoft Windows Media Player 7 or higher. If you don’t, you can download the latest version from www.microsoft.com.
5.When I view the video, it seems blurry.
Adjust the Camera’s focus by rotating its dark gray focus ring.
6.I don’t hear any audio coming from the Camera. Follow these instructions until your problem is solved:
•Make sure that your computer speakers are powered on.
•Click Start. Select Settings. Click Control Panel.
•Log in to the Camera’s
•If you are using the Viewer & Recorder Utility, make sure audio is enabled. If it is disabled, you will see a red dash on the audio button. Click the audio button to enable audio.
7.The built-in microphone is not picking up faraway sounds.
The
8.Can I have the
9.When I am watching the video and listening to the audio, the audio is distorted.
Bandwidth constraints can distort the audio feed. Log in to the Camera’s
10.The audio is producing an echo effect.
Follow these instructions until your problem is solved:
•Try placing the Camera in a different location.
•Make sure your audio speakers are not feeding audio back to the Camera’s microphone.
11.I have two Cameras and see two WVC54Gs listed in my Viewer & Recorder Utility. When I click to view both Cameras, I see the video of only one Camera.
Make sure that the Cameras have different camera or device names. You can change this by using the Web- based Utility or running the Setup Wizard. If you use the
Appendix A: Troubleshooting | 57 |
Common Problems and Solutions