Vivotek VS3100P manual Troubleshooting, Reset and restore

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Appendix

A. Troubleshooting

Status LED

After powering up, the Video Server performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED color

During self-diagnostic after power on	Blink in interchanged green and red

Ethernet signal is lost	Steady red till Ethernet is detected

Before network is setup	Steady green till IP address is confirmed

After network is setup	Blink green every second

Any hardware failure	Other patterns

Reset and restore

Restoring the factory defaults

will erase any previous settings. Reset or restore the system after power on.

There is a button hidden in the pinhole beside the Ethernet socket. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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Contents Page Technical@vivotek.com Before You Use This Product Table of Contents Smtp FTP Http Page Package Contents Front Panel BNC video inputRear Panel Restore button Power adapterPower on Hardware installationCable connection Software installation Check Network Settings Initial Access to the Video ServerAdd Password to prevent Unauthorized Access How to Use AuthenticationInstalling plug-in Primary user’s capability Main Screen with Camera ViewDigital Output Digital ZoomSnapshot Client settings Url http//Video Server/protocol.html Fine-tuning for Best Performance Administrator’s capabilityFor Best Real-time Video Images Somewhere Between Real-time and Clear Images Only Quality Images Will DoProtect Video Server by passwords Opening accounts for new usersChange homepage layout How to change the subject text of homepageMore flexible options for viewers How to change the font color How to change the backgroundPage Page Page How to design my own homepage to replace the current one Page Product demo for e-business large-scale service Demo on multiple sites mid-scale serviceBuild a multimedia web attraction site Page Page Image URL Build a security application Send snapshots when motion is detected Page Software revision upgrade Definitions in Configuration System parameters Security settings Network settings GeneralFTP Streaming Ddns and UPnP settings Video codec parameters Page Motion detection Weekly schedule Application settingsEvent operation Sequential operation Homepage layout settings Viewing system log Factory defaultViewing system parameters Troubleshooting Reset and restoreFrequently asked questions Page Page URL commands of the Video Server Capture update Snapshot of Jpeg imageRestore factory default settings Query status of the digital inputRestart system URL System resource URLGeneral format of command URL System configuration URLSecurity configuration URL Network configuration URLPassword for secondary Smtp server Ddns & UPnP configuration URL Video configuration URL PALImage quality configuration URL Page Application configuration URL Homepage layout configuration URL Technical specifications System General I/OElectromagnetic Compatibility EMC Liability