Vivotek VS3100P guide

Q Can I install it on ceiling?

A Yes. There are flip and mirror options in video configuration page to correct the images for upside down installation.

Q The image is not clear enough.

A Rotate the lens to adjust the focus after the Video Server is installed in the proper position. The image settings and white balance can be fine tuned to achieve the best visual effect. Also notice the power line frequency must match the local utility to synchronize and minimize the effect of flickering florescent lights.

Q Why does the image not refresh regularly?

A Some anti-virus programs filter the received web content. It takes time to perform data examination and affect the streaming application such as the Video Server. However it only affects the HTP mode of the Video Server. If the network allows only HTTP mode, disable the web filtering function of the anti-virus program temporarily. During the period, users should be aware of the risk of malicious network activity.

Q I have opened motion detection windows but it cannot work.

A If the motion detection windows are setup and names are given, check to see if the function is checked at the first line. While it is enabled, adjust the sensitivity and percentage to monitor the level indicator for best results.

Q I cannot hear any sound while watching.

A If there is "V_ONLY" shown above the image, click on connection type to uncheck "Disable audio". If there is "V" shown instead of "AV", the sound card in your PC may not properly installed. If "AV" is shown, check the audio source of the Video Server.

Q How many users are allowed to watch the Video Server at the same time?

A Too many users requesting the real-time multimedia content will jam the network. For best results, the Video Server is designed to accommodate maximum ten (10) users to watch and listen to the Video Server at the same time. For a larger number of users, it is recommended to build another web server to host the retrieving contents from the Video Server.

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