Veo Observer manual Updating the Camera’s Firmware

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5.3 Updating the Camera’s Firmware

Step 1. Visit the Observer support website to download the latest firmware. Place the files on your desktop or in another folder which is easy to get to. If the files are zipped (archived), you will need to unzip them.

Step 2. Run the camera setup utility by clicking the desktop icon.

Step 3. Click the Search for Camera button and then select the camera’s MAC address in the list box. You will see the camera’s current firmware version appear at the bottom right.

Step 4. Click Update to start the firmware

update process.

Step 5. The dialog on the left appears prompting you for a username and password. Enter a valid admin username and password and click Update to continue. You may also click Cancel to abort the update process or Check for Updates to go to the Observer support site to check for firmware updates.

Note: An admin level user account is required to update the camera firmware.

Step 6. A browse dialog appears prompting you for the location of the new firmware file. Firmware files have a

.bin file extension. Navigate to the folder where you placed the downloaded files and highlight the .bin file and then click Open.

Step 7. A warning message appears asking if you would like to continue. Click Yes to continue the update process. If you need to abort the update process, click No.

Step 8. Another dialog box appears to let you know that the update process has begun. This process takes several minutes and it’s very important not to disrupt the camera power during the download process. The camera will display “301” in the IP Address LCD display window.

Warning: Do not unplug the camera’s power source or Ethernet connection while the firmware is downloading. Doing so can disable your camera.

Step 9. When the download has completed you will see a dialog confirming the successful download. If the camera is set to use DHCP, it will begin the process of acquiring a new address. When the address display stops blinking and shows an address, the camera is ready to be accessed.

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Contents Rev Table of Contents Appendix F Motion Sensor Setup Chapter Welcome to the Veo ObserverRequirements Package ContentsIP Address LCD Hardware Description and FeaturesIP Address Display Connecting the power adapter Camera SetupHardware Setup Connecting the Ethernet cableTurning the camera on Getting an IP addressPage Wall Mounting Mounting the CameraUsernames and Passwords Accessing the CameraGetting an IP address Web Browser AccessPage Help About Camera Information Camera ConfigurationAdding a New User Account User AccountsSubject Motion DetectionSmtp server address FromMessage Reset IntervalVideo Properties PC Software Installation License Agreement Screen Manually Assigning a Static IP Address Observer Setup UtilityOpen a Camera’s Home Camera Settings TableUpdating the Camera’s Firmware View Camera Observer Studio PC ApplicationCamera Manager HomeAdd a Camera Group Logging into a CameraImage Info Camera View ControlsDigital Zoom Control Brightness ControlSettings Multi-Camera Viewing Recording a VideoMovie Maker Making or Editing a Movie Using the GallerySelect Scene Duration Add a New SceneAdd Background Music Remove MusicClick E-mail Movie To a Friend Homepage Designer Designing a HomeLinking to Another Publishing the webpage to your Internet Service Provider Editing an Image or Animated Character Apply effects to fontsAdding Sound Effects to an Animated Character Using America Online AOL, Hotmail, or Yahoo! Mail Configuring your E-mail Program to Send FilesUsing Mapi with Microsoft Outlook Express Using Mapi with Microsoft OutlookPage Word about terminology Accessing Cameras Over the InternetWAN IP Address Network Address Translation NATPort Forwarding Default GatewayDynamic Domain Name Service Ddns Accessing Multiple Cameras over the InternetPage Restoring Factory Default Settings To use the external microphone, follow the steps below External MicrophoneNetwork Utilities Determining your IP Address and Network SettingsUsing Ping If there is no response on this address you’ll see Port Forwarding for the Veo Observer Router ConfigurationClick on Special Applications Click on LAN SettingsSelect Redirect Request to Virtual DMZ Host Veo Observer as a DMZ ServerClick on Port Forwarding Click on Add Custom Service Click Advanced Setup Click Default DMZ ServerLink DI-604 Ethernet Broadband Router Click Advanced Click on Applications Linksys EtherFast Cable/DSL Router BEFSR41Page Internet Explorer Security Settings Mounting the motion sensor to the camera mounting bracket Motion Sensor SetupWiring the sensor to the camera Wire Color Chart Troubleshooting, and Technical Support Frequently Asked QuestionsRefer to .1 WAN IP Address Technical Support Consumption Estimating BandwidthVeo Observer Network Camera Technical Specifications Technical SpecificationsTerm Explanation Relates to camera how GlossaryWhat the warranty does not cover WarrantyVeo Statement of Limited Warranty Who the warranty protectsEffect of local law Limitation of implied warrantiesExclusion of damages