Vivotek FD6121V, FD6111V manual Appendix, Troubleshooting

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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED Color

During self-diagnostic after power on	Blinking in interchanged Green and Red

After power on and before network is	Red LED is constantly ON and Green LED is OFF
setup

After network is setup	Red LED is constantly ON and Green LED
	blinking every 0.5 second

Ethernet signal is lost	Red LED is constantly ON and Green LED is OFF

No audio or speak only	Red LED is constantly ON and Green LED
	blinking every second

Restoring the factory

defaults will erase any previous settings. Reset or restore the system after power on.

Reset and Restore

There is a button on the main board of the camera inside the dome body as shown in the picture. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Press the button once.

RESTORE: 1. Press the button continuously.

2.Plug in the power and wait for the self-diagnostic.

3.Release the button after both LEDs shut off..

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Contents Page Technical@vivotek.com Sales@vivotek.com Before You Use This Product Package Contents Table of Contents Appendix Smtp FTP886-2-82455282 886-2-82455532 Ethernet Connection Hardware InstallationMount the Camera 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Software Installation 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Installing Plug-in Initial Access to the Network CameraAdd Password to Prevent Unauthorized Access Check Network SettingsAuthentication How to UseMain Screen with Camera View Primary User’s CapabilitiesCamera view ConfigurationBoth Client Settings886-2-82455282 886-2-82455532 Fine-tuning for Best Performance Administrator’s CapabilitiesOnly Quality Images Will Do For Best Real-time Video ImagesSelect for Motion Jpeg Somewhere Between Real-time and Clear ImagesOpening Accounts for New Users Protect Network Camera by PasswordsProduct Demo for E-business Large-scale Service Demo on Multiple Sites Mid-scale ServiceBuild a Multimedia Web Attraction Site More Flexible Options for ViewersIf the web space has FTP service If the web space has no FTP service Image URL Build a Security Application Send Snapshots When Motion is Detected 886-2-82455282 886-2-82455532 Definitions in Configuration System Parameters User Group Administration 886-2-82455282 886-2-82455532 Edit User General Network SettingsStreaming Http886-2-82455282 886-2-82455532 Ddns & UPnP 886-2-82455282 886-2-82455532 Smtp Mail & FTP886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Video Codec Parameters 886-2-82455282 886-2-82455532 Contrast, Hue Image SettingsCamera Settings Audio 886-2-82455282 886-2-82455532 Motion Detection 886-2-82455282 886-2-82455532 Weekly Schedule Application SetupEvent Operation Sequential Operation FTP Naming rule of snapshot file886-2-82455282 886-2-82455532 Viewing System Log Factory DefaultViewing System Parameters Appendix TroubleshootingFrequently Asked Questions 886-2-82455282 886-2-82455532 886-2-82455282 886-2-82455532 Overview URL commands of Network CameraStyle convention Get server parameter values General CGI URL syntax and parametersMethod GET/POST Example request IP address and it’s response Nosync Set server parameter valuesAvailable parameters on the server WirelessNetwork Camera With Pan/Tilt/ZoomYyyy/mm/dd Skip to invoke default serverHhmmss Blank 255.255.255.0 192.168.0.99Than 40 characters Mailto2 Text String 5002 5003120 For Ntsc only 3840008000 Save Directly save the adjust image Parameters Group CCD Ntsc & Cmos Script.vssx Application page CGI command886-2-82455282 886-2-82455532 Sun Drive the digital output ResetdoQuery status of the digital input Query status of the digital output Capture single snapshot Account management Privilege=dido&privilege=listen System logsSystem Information Configuration file886-2-82455282 886-2-82455532 System Audio Technical SpecificationsElectromagnetic Compatibility EMC